INFOGRAPHIC
INFOGRAPHIC
Cisco predicts the biggest
technology trends for 2020
Osama Al-Zoubi, Cisco CTO for Middle East and
Africa, gives us his top technology predictions
for the next 12 months.
C
isco has revealed its top trends and
predictions for technology in 2020
and beyond.
“
CISCO BELIEVES
THE FUTURE OF
NETWORKS IS
INTENT-BASED
NETWORKING
(IBN), WHICH
USES AI AND
MACHINE
LEARNING
TO PREDICT
ACTIONS, DETECT
AND RESOLVE
ANOMALIES
AUTOMATICALLY,
STOP SECURITY
THREATS, WHILE
CONTINUING
TO EVOLVE AND
LEARN.
28
INTELLIGENTCIO
“The last decade has seen a huge change
in the way consumers, business, industry
and governments use technology. The mass
adoption of smartphones has seen cloud-
based computing, apps and social media
develop at a rapid pace. Cisco is predicting
even more dramatic changes for the decade
ahead,” said Osama Al-Zoubi, Cisco CTO for
Middle East and Africa.
Networking Trends: the journey
towards Intent-Based Networks
Cisco believes the future of networks is
Intent-Based Networking (IBN), which uses
AI and Machine Learning to predict actions,
detect and resolve anomalies automatically,
stop security threats, while continuing to
evolve and learn.
According to the Cisco Global Network
Trends survey of 2,000 IT experts, 78%
believe IBN will play a bigger role in their
networks within two years. A further 35%
said their networks will be fully intent-based
over the same period.
Internet of the future
Rapid Digital Transformation is pushing
existing Internet infrastructure close to its
breaking point. As such it is important that
an Internet of the future is developed.
By 2023, there will be an estimated 49
billion devices connected to the Internet
and the next decade will see greater
use of technologies such as virtual and
Augmented Reality, 16K streaming and
Artificial Intelligence (AI).
The infrastructure of the Internet needs to
be made faster, more scalable and simpler
to manage, secure and enable these new
technologies. Cisco has announced its
‘Internet for the Future’ technology strategy
which is based on investments in silicon,
optics and software.
Application loyalty is the new
brand loyalty
Brands and app developers will have to work
harder to retain users. According to the latest
findings of the AppDynamics App Attention
Index, the use of digital services has evolved
to become an unconscious human behaviour.
The research shows that consumers have
zero tolerance towards apps that do not
offer a premium experience with 49%
switching to the competition if they
experience performance issues. While 63%
will actively discourage others from using the
service or brand without giving the business
a chance to improve. In 2020, businesses
must analyse data and application
performance in real-time to ensure the user
experience is fast and exceptional.
Threat hunting and Zero Trust
Organisations need to get ahead of
cybersecurity threats and the Zero Trust
model will play a greater role. Under Zero
Trust, access to the network is only given
to authorised devices, users and workloads
once trust is established and threats
are prevented.
Threat hunting will also be more important
as part of an organisations’ holistic security
approach. Threat hunting discovers new,
unknown malware and vulnerabilities. Even
if no malware is detected, threat hunting
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