Intelligent CIO Middle East Issue 51 | Page 28

INFOGRAPHIC INFOGRAPHIC Cisco predicts the biggest technology trends for 2020 Osama Al-Zoubi, Cisco CTO for Middle East and Africa, gives us his top technology predictions for the next 12 months. C isco has revealed its top trends and predictions for technology in 2020 and beyond. “ CISCO BELIEVES THE FUTURE OF NETWORKS IS INTENT-BASED NETWORKING (IBN), WHICH USES AI AND MACHINE LEARNING TO PREDICT ACTIONS, DETECT AND RESOLVE ANOMALIES AUTOMATICALLY, STOP SECURITY THREATS, WHILE CONTINUING TO EVOLVE AND LEARN. 28 INTELLIGENTCIO “The last decade has seen a huge change in the way consumers, business, industry and governments use technology. The mass adoption of smartphones has seen cloud- based computing, apps and social media develop at a rapid pace. Cisco is predicting even more dramatic changes for the decade ahead,” said Osama Al-Zoubi, Cisco CTO for Middle East and Africa. Networking Trends: the journey towards Intent-Based Networks Cisco believes the future of networks is Intent-Based Networking (IBN), which uses AI and Machine Learning to predict actions, detect and resolve anomalies automatically, stop security threats, while continuing to evolve and learn. According to the Cisco Global Network Trends survey of 2,000 IT experts, 78% believe IBN will play a bigger role in their networks within two years. A further 35% said their networks will be fully intent-based over the same period. Internet of the future Rapid Digital Transformation is pushing existing Internet infrastructure close to its breaking point. As such it is important that an Internet of the future is developed. By 2023, there will be an estimated 49 billion devices connected to the Internet and the next decade will see greater use of technologies such as virtual and Augmented Reality, 16K streaming and Artificial Intelligence (AI). The infrastructure of the Internet needs to be made faster, more scalable and simpler to manage, secure and enable these new technologies. Cisco has announced its ‘Internet for the Future’ technology strategy which is based on investments in silicon, optics and software. Application loyalty is the new brand loyalty Brands and app developers will have to work harder to retain users. According to the latest findings of the AppDynamics App Attention Index, the use of digital services has evolved to become an unconscious human behaviour. The research shows that consumers have zero tolerance towards apps that do not offer a premium experience with 49% switching to the competition if they experience performance issues. While 63% will actively discourage others from using the service or brand without giving the business a chance to improve. In 2020, businesses must analyse data and application performance in real-time to ensure the user experience is fast and exceptional. Threat hunting and Zero Trust Organisations need to get ahead of cybersecurity threats and the Zero Trust model will play a greater role. Under Zero Trust, access to the network is only given to authorised devices, users and workloads once trust is established and threats are prevented. Threat hunting will also be more important as part of an organisations’ holistic security approach. Threat hunting discovers new, unknown malware and vulnerabilities. Even if no malware is detected, threat hunting www.intelligentcio.com