Intelligent CIO Middle East Issue 51 | Page 82

////////////////////// FINAL WORD Reframing the security team as the ‘Department of Yes’ Peter Margaris, Head of Product Marketing at Skybox Security, tells us that the CISO and their security teams have an image problem. “The CISO isn’t a Grinch-like figure who’s hellbent on preventing progress within their organisation,” he says. T his is an era of tectonic change for many businesses: they’re shedding increasingly archaic processes and practices and embracing innovation. In many ways, Digital Transformation initiatives should be celebrated. These are projects that exist to make life easier for employees, improve operational efficiencies, drive down costs and expand business growth. But there is a sting in the tail and it’s hurting the CISO and their security team. The CISO has an image problem. Digital Transformation projects are expensive. They’re complicated. They have a lot of moving parts. So when a new investment in, say, a public cloud service gets the green light it makes sense that the team responsible for its deployment is keen to enjoy its benefits as soon as possible. The perception of any project’s success can be hindered if it takes too long to deploy, which is why DevOps teams are increasingly reluctant to involve the security department in the process. They’re seen as a roadblock, as a team which says ‘no’ and stands in the way of progress. This needs to change. The CISO and the security function as a whole, needs recalibration. They need to become ‘The Department of Yes.’ Why security has become the ‘Department of No’ Of course, the perception that many have about the CISO is unfair and lacks nuance. The CISO isn’t a Grinch-like figure who’s hellbent on preventing progress within their organisation. They know better than anyone just how impactful and transformative the right technology can be. Without being able to automate change management 82 INTELLIGENTCIO processes, for example, their team would be wasting a lot of time on manual logging and testing. But they also know that any new investment widens the perimeter of the attack surface and can bring in a number of new risks and introduces further fragmentation to their already complex hybrid networks. Most of the time, the CISO isn’t actually saying ‘no’. What they’re saying is: ‘Let’s take some time to make sure that this new investment is properly secured and doesn’t introduce unnecessary risk to our organisation.’ And while they’re trying to say that, they’re thinking about how that one request and many more like it, are adding a greater burden to their already heavy workloads. They’re feeling the stress. And this stress can make a request to take a few steps back to properly map out a deployment plan very much sound like a ‘no’. What many people don’t understand is just how difficult the CISO’s job has become over the last decade. Everything has gone digital, proliferating technology and systems that produce and manage critical business data. Traditional security boundaries have vanished and they are operating with network complexities that would have been previously unimaginable. Internationally dispersed, mobile workforces and outsourcing have become commonplace within many organisations, creating countless connections that span multiple continents. The number of regulatory mandates that the CISO has to navigate is dizzying. Complexity is the CISO’s number one problem – it’s only natural that they may seem resistant to anything that may further compound this issue. www.intelligentcio.com