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“
EMERGING
TECHNOLOGIES
LIKE AI, MACHINE
LEARNING
AND EDGE
COMPUTING ARE
TRANSFORMING
THE TECHNOLOGY
LANDSCAPE.
and utilities (70%) and marine (70%)
and the highest priority for planning and
scheduling specialists
• Improving safety and security through
technology investment was a priority
across all regions, with the Middle East
(68%), Australia (63%) and India (60%)
particularly highlighting this issue
For global corporates, the two most valuable
assets are their people and their data.
Businesses today have a great responsibility
to protect employees and customers, with
technology that provides the foresight to
critical failures before they occur.
Lisa Johnston, CMO, AVEVA, said: “As Digital
Transformation moves to the forefront of the
industrial agenda, the power of technology
to unify data and break silos is allowing
specialists to collaborate and change
business models.
“The world’s most capital-intensive
projects, from sustainable energy
production and mining to smart factories
and connected cities are now being
designed, planned and delivered by global
multidisciplinary teams all connected
seamlessly through technology.”
Other findings from the
research included:
Mohamad Awad, Regional VP for the Middle
East, AVEVA
www.intelligentcio.com
• Asset Performance Managers (APM)
were found to have the most demanding
desires for technology investment,
requiring a far-reaching product set and
TRENDING
visionary approach. APM was set apart
from all other professional categories
in the strength of their demand for
technology to create new services or
products, use data to drive new revenue
streams and to enable collaboration with
AI and analytics their most important
enabler. APM also identified technology
as providing great potential to upgrade
both safety and security and emergency
response times.
• Face to face engagement and trust
remain key vectors for driving sales
success. Face-to-face meetings with
a vendor, either at a vendor event or
as an introductory meeting, are most
influential across all categories, with
personal referrals also particularly
meaningful. Experience with a vendor is
highly prioritised in UK, China and India
while France, Japan and Australia place
considerable weight on case studies from
the vendor.
• Remote Operations Centres and Learning
Management and Training scored highest
for relevance across global industries.
China and Japan see a command centre
as most relevant, while the US and
Australia cite Supply Chain Optimisation
as key to their business.
• Delivering cost reduction and enhancing
safety prioritised by high growth
organisations. The countries prioritising
cost reduction have been fast to
scale over the past decades – China
(61%), India (58%) and the Middle
East (60%) indicated that significant
margin improvement is possible in these
geographies from software solutions. This
demand for greater efficiency mirrored
a requirement to invest in technology
to promote safety as these economies
continue to mature (China 51%, UAE
68% and India 60%).
“This research was an opportunity to hear
from both our existing as well as potential
new customers across the globe and our
findings mirror the growing demands for
technology solutions in the market globally
today,” added Johnston.
“Emerging technologies like AI, Machine
Learning and Edge Computing are
transforming the technology landscape with
vast data streams delivering operable output
as well as true business outcomes for our
customers today.” n
INTELLIGENTCIO
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