Intelligent CIO Middle East Issue 52 | Page 62

CASE STUDY Horizon 7 brings everything under one central command, allowing the university to deliver more bespoke services to users while saving time and money,” Irving said. The University of Sharjah had been a long-term user of VMware’s ESXi infrastructure and when looking at virtualising the desktops, selecting VMware made sense. “All the infrastructure and IT services are running on VMware ESXi Infrastructure,” said Husam Saleh, Head of Infrastructure and Operations Section, Information Technology Centre. “This maximises the ROI in terms of usage of resources. We started our virtualisation journey in 2006 and ever since we did not look back. VMware ESX has the complete package to deliver the complete picture and with complete reliability.” Impact want,” said Rob Irving, IT Director at the University of Sharjah. Irving and his team were worried that with the existing infrastructure, they would not increasing the efficiency of the delivery of IT services and strengthening security, the IT department decided to virtualise the desktops, using VMware VDI Horizon 7 to enhance the delivery of applications and WITH VIRTUALISED DESKTOPS, THE IT DEPARTMENT IS ABLE TO FOCUS ON WHAT IT SHOULD BE DOING. be able to meet the university’s ambitious plans. A comprehensive virtualisation of the university’s desktops operating in a cloud environment appeared to be a major part of the answer. Action To increase students’ and faculty members’ freedom to work from anywhere, while also 62 INTELLIGENTCIO user workface in a more efficient manner. This was first introduced for academic staff and laboratories, before being deployed for all students. “I’m a big fan of VMware’s VDI Horizon 7 because of the flexibility and efficiency it brings to desktop deployments. Instead of IT resources being wasted fixing minor problems on multiple different desktops, The deployment of VMware’s VDI Horizon 7 increased flexibility by delivering windows desktops and applications to non-windows devices. VDI also significantly lowered the total cost of ownership per desktop, allowing the university to replace and repurpose PCs with thin clients. It also enabled Bring Your Own Device policies to be implemented without sacrificing IT security or control, which helped in modernising the university’s approach to the delivery and management of content. With virtualised desktops, the IT department is able to focus on what it should be doing – delivering world class IT services to enhance teaching and learning. With VMware Horizon 7, the university is able to offer students a wide selection of apps, from alerts that remind students to attend seminars to options for remotely attending lectures and secure access to course materials online. The deployment also brought significant cost savings in IT support, helpdesk call volume, desktop management and hardware costs. Moreover, centralised management of desktops also lead to more robust and easier-to-administer security. n www.intelligentcio.com www.intelligentcio.com