Intelligent CIO Middle East Issue 53 | Page 35

Q + A + Q + A + Q + A + Q + A + Q + A + Q + A + Q + A + DR ALEKSANDAR VALJAREVIC, HEAD OF SOLUTIONS ARCHITECTURE, HELP AG EDITOR’S QUESTION ///////////////// It is typically the scale and nature of business of organisations that determines whether they have a genuine need and/or capability to establish dedicated cybersecurity teams. Today, it is mainly the largest of organisations with pressing cybersecurity needs – such as large banks and government entities – that are making this investment. For the majority of businesses however, it makes more sense to focus on setting up the right information security governance and working with the right partners on the selection, deployment and operation of cybersecurity solutions and specialised services. There are clear benefits to engaging with qualified external partners – for one, today, every second vendor claims to have an end-to-end cybersecurity platform. In reality, these vendors tend to excel in certain technology areas and fall short in others. Finding the right balance between the security platform approach and best of breed point solutions is the key. It is here where the expertise of external partners is needed to identify the right mix of technologies and implement and configure them in an optimised manner so that the organisation can have effective protection. Organisations looking to address their cybersecurity skills gap can greatly benefit from the services model. This addresses the above-mentioned challenge of selecting and integrating the best point products as with services, it is the SLAs and technical proficiency of the provider that take precedence over the technologies themselves (although underlying technology is of course still an important aspect). Clients therefore no longer need to worry about the solutions that are deployed and can instead focus on identifying and engaging with the right service providers. The future of cybersecurity therefore will be services led. In five years from now, security will mainly be delivered as a service. While there is a definite market inclination towards the services model, organisations must still maintain a basic level of internal technical expertise. “ ORGANISATIONS LOOKING TO ADDRESS THEIR CYBERSECURITY SKILLS GAP CAN GREATLY BENEFIT FROM THE SERVICES MODEL. This is important to not only ensure better engagements and management of SLAs with external partners, but also to enable smooth internal operations such as bridging the divide between GRC (Governance, Risk and Compliance) and cybersecurity teams. Finally, no cybersecurity strategy would be complete without an organisation-wide awareness programme. Humans remain the weakest link in the information security chain which is why we see cybercriminals focusing so heavily on social engineering and other attacks which exploit human behaviour. Modern awareness programmes must not only focus on training, but also testing such that user actions are fed back into the security controls. So, for example, if a user clicks a malicious link, a new set of policies and permission must be applied to prevent the reoccurrence of such a threat. • www.intelligentcio.com INTELLIGENTCIO 35