Intelligent CIO Middle East Issue 54 | Page 56

CASE STUDY BIOS Middle East, a leading managed services and cloud provider in the UAE, has successfully completed Noor Takaful’s migration from on-premise to the cloud, to accelerate its Digital Transformation journey. Noor Takaful was established in early 2009 to provide a broad range of Islamic insurance (takaful), general and customised insurance products and services to individuals, families, groups and companies in the UAE market. Insurance companies in the UAE are required to adhere to NESA compliance; as such, the applications must be hosted in the UAE with an in-country Disaster Recovery system. After an extensive search in the market, Noor Takaful chose BIOS Middle East and CloudHPT for the cloud migration project. “It’s an exciting time for Noor Takaful and this project was extremely crucial to take the business to the next level of growth and we’re delighted to have chosen BIOS Middle East as our partner,” said Rajesh Sethi, CEO of Noor Takaful – Ethical Insurance. “I am confident that we will be even more responsive and customer-centric now.” An intense three-month migration process followed, involving more than 60 engineers between application vendors, Noor Takaful and BIOS Middle East’s teams, resulting in a successful migration of Noor Takaful’s critical applications and data. The services delivered and migrated include domain migration, email migration to M365 with Mail Assure security and archiving from Solarwinds. The cut over happened over a weekend with only minutes of downtime. “The insurance industry in the UAE is undergoing a profound transformation and technology is at the forefront of it. BIOS Middle East is proud to be the technology partner of choice for Noor Takaful and this complex, critical project allows us to leverage our knowledge and experience in the insurance industry to provide Noor Takaful [with] a modern, agile and cost effective platform on which to run their business with confidence,” said Dominic Docherty, Managing Director, BIOS Middle East. 56 INTELLIGENTCIO www.intelligentcio.com