INTELLIGENT BRANDS // Software for Business
Epoch Cosmetics & Toiletries to
enhance operations efficiency
with Epicor ERP
////////////////////////////
UAE-based manufacturer
drawn to manufacturingcentric
and multi-region
capabilities of marketleading
solution.
Epicor Software Corporation, a global
provider of industry-specific enterprise
software to promote business growth,
has announced that Epoch Cosmetics
& Toiletries LLC has selected Enterprise
Resource Planning (ERP) solution, Epicor ERP,
to improve manufacturing and warehousing
operations and streamline information flow
across the company.
Epicor partner, Cork Information
Technology, will work with Epoch Cosmetics
& Toiletries’ stakeholders to bring the
full power of the Epicor platform to the
company and its employees.
Dubai-based Epoch Cosmetics & Toiletries
produces aerosols, deodorants, air fresheners
and cosmetics for markets all around the
Amel Gardner, Regional Director, Middle
East, Africa and India (MEAI), Epicor
world-including its native UAE, Saudi Arabia,
Egypt and Oman.
“As we grew, our legacy system was
not catering to our needs, especially in
manufacturing, warehousing and sales,”
said Abbas Hamid, Director at Epoch
Cosmetics & Toiletries.
The company’s warehousing issues
stemmed from a lack of real-time accuracy
and visibility for on-hand stock levels
from the front-end system. The necessity
to implement manual workarounds was
impacting productivity and inaccuracies
were affecting stock valuation. In addition,
stock retrieval was employee-driven, rather
than system-driven, leading to further
inaccuracies if goods were not correctly
stored. Other complications existed based on
the absence of a stock-taking module in the
legacy ERP, requiring warehouse employees
to perform an entirely manual reconciliation.
“In addition, the manufacturing module
within the legacy system only captured the
cost of materials, so labour costs and direct
costs were never captured. These had to be
generated through manual calculations and
estimations, which affected our financials,”
said Hamid.
Reporting was also cumbersome, with
pending PO reports and shipment
tracking requiring manual preparation, and
the system offered no capability for realtime
reporting. Epoch Cosmetics & Toiletries
decided it needed an ERP system that was
tailored to their business operations, was
easy to deploy and use, and would be flexible
enough to allow the company to grow
unimpeded. After considering four major ERP
vendors, Hamid and his team selected Epicor
ERP due to the manufacturing-centric focus
and native functionality of the solution.
WE WANTED
TO ADAPT TO
A SYSTEM AND
BE IN LINE WITH
BEST INDUSTRY
PRACTICES.
“While we obviously needed some level of
customisation, we were very clear that we
wanted to adapt to a system and be in line
with best industry practices, rather than the
other way round, where the system has to
adapt to us,” said Hamid.
Implementation is expected to be
completed by May 2020, and the
company’s project team is currently
working with regional Epicor partner, Cork
Information Technology, to deploy the new
solution to more than 40 users in the UAE.
Supply chain, sales, CRM, manufacturing,
finance and asset management will all be
key areas of functionality that are expected
to help enhance Epoch Cosmetics &
Toiletries’ operations.
Amel Gardner, Regional Director, Middle
East, Africa and India (MEAI), Epicor, said:
“Processes that are overly manual impede
growth, so digitisation is the key to agility.
Epoch Cosmetics & Toiletries realised its
legacy architecture was holding back the
fulfilment of its regional ambitions. When
you have the vision to shake off the old and
embrace the new, extraordinary things can
happen. We are confident that with Epicor
ERP in place, the company will march quickly
towards a new horizon.” •
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