NEWS
Stc supports Tawakkalna
movement permits online
The Stc Group has actively lent its
support to the Tawakkalna platform by
dedicating a call centre of 600 employees
through the group’s Contact Centre
Company (CCC).
The centre answers an average of 20,000
calls and 12,000 transactions every day.
Customer satisfaction co
of its service has reache
In addition to answering
transactions received thr
app, the call centre offers
National Information Ce
emails, chats and enquiri
Saudi technology commis
session for World Telecom
The International Telecommunication Union (ITU) has celebrated
World Telecommunication and Information Society Day with
the participation of the Saudi Communications and Information
Technology Commission (CITC).
The event was held to raise awareness about the impact of
telecommunications and IT on societies as well as their economies.
CITC held a dialogue session that discussed the best ways to harness
technology to achieve sustainable development goals at local and
international levels to show the effective use of telecommunications
and IT for the Kingdom.
This was held under the slogan ‘ICTs for Sustainable
Development Goals’ and the virtual session was held with the
participation of leading Saudi figures. Several themes were covered,
including the role of the private sector in promoting sustainable
development goals.
Norah Al-Zaid, Director General of the Secretariat of the National
Digital Transformation Committee, discussed the importance of an
enabling environment to help government bodies and encourage
partnership with the private sector to achieve these goals.
12 INTELLIGENTCIO