Intelligent CIO Middle East Issue 56 | Page 38

TALKING business ‘‘ Data compliance can be tricky with data protection, data localisation and data sovereignty (they are distinctly different) factors coming into play, especially when dealing with distributed organisational structures or for customers outside your borders. Cloud doesn’t mean those pesky vendor audits for licensing compliance go away either and, in some ways, makes it a little more challenging to manage, monitor and report. ‘Gotchas’ include excess installation (deploying more than entitled to), virtualisation (paying for virtual instead of physical capacity), user licensed roles (providing features to users that are not entitled) and in-direct access (hiding a number of users behind a single application account). With most organisations only conducting compliance checks once a year or, even worse, only when audited, this creates risks of extra cost and even litigation. Can an organisation use Software Asset Management for management of cloud instances? “ UNDERSTANDING CLOUD SERVICE CONSUMPTION ACROSS AN ENTERPRISE WILL PROVIDE GREATER GRANULARITY AND ACCURACY FOR CROSS- CHARGING PER BUSINESS UNIT OR LOCATION. Insights into instance usage will allow organisations to switch workloads, optimise instances and even spin down unused machines. Individual CSP plan cost inclusion allows organisations to conduct scenario-based cost and capacity planning and understand how future needs would be best served from all the options available. Understanding cloud service consumption across an enterprise will provide greater granularity and accuracy for cross-charging per business unit or location. Integration or interoperability with a complimentary service management platform would allow request, approval and provisioning of on-demand cloud services that follow internal governance, policy and protocol ensuring no rogue usage. The Matrix42 intuitive platform includes Software Asset Management, Cloud Expense Software Asset Management and asset management in general can be used for discovery, inventory, management and compliance of what sits ‘in’ a cloud environment. SAM can also be used for managing many SaaS applications with plug-ins to the likes of Microsoft365 or Adobe Creative Cloud. However, the management of an organisation’s cloud environment itself, whether PaaS or IaaS, requires something more, especially when you could be using multiple cloud service providers. What should organisations look for in an expense management solution? When evaluating cloud expense management solutions there are some key capabilities to take into consideration that will make a real difference and provide greater value to an organisation. Ease of setup and out of the box configuration, while providing customisation capabilities, offers organisations reduced ‘time to value’, while providing flexibility to manage complex environments easily. Single pane visibility, where multiple cloud provider usage details can be viewed through a single UI, along with combined dashboards and reporting, converting pointin-time, trend and seasonal information into business intelligence for accurate and timely decision making. Management and Enterprise Service Management for complete management of SaaS, IaaS and PaaS environments, providing unrivalled business value with great operational efficiencies and strong cost control, reduction and optimisation in one powerful, yet easy, single solution. • 38 INTELLIGENTCIO www.intelligentcio.com