Intelligent CIO Middle East Issue 56 | Page 82

FINAL WORD Enabling a ‘smart’ Digital Transformation Organisations across the region have been required to utilise digital tools to help them adapt to the new environment created by COVID-19. Anas Jwaied, Managing Director – Middle East and Africa, Micro Focus, tells us why organisations should look to adopt a ‘smart’ Digital Transformation strategy for business benefits. HHow has the COVID-19 pandemic impacted Digital Transformation strategies? While Digital Transformation was an existing objective for many CIOs in the region, there is no doubt that the COVID-19 pandemic has accelerated these strategies. Many organisations have had little choice but to look to digital tools to help them survive during these exceptionally tough – and unprecedented – times. And these digital tools have enabled companies to keep a laser tight focus on their business goals. Large enterprises immediately sought to ensure their infrastructure was capable of handling a large upsurge in digital demand while enabling employees to work securely and productively from anywhere. And smaller businesses have faced similar challenges; with many leveraging existing or new digital tools to continue to offer their services. So, while Digital Transformation was certainly on the way before COVID-19, its impactful arrival means there is now no other option but to embrace this strategy. How can organisations evolve their IT practices without jeopardising critical business solutions? One of the most critical considerations for CIOs in the region is around how they can evolve their organisation’s IT practices without placing any strain or pressure on existing critical business systems that have been established for several years. It’s certainly a challenge and a balancing act. The key is to set out a strategy for a ‘smart’ Digital Transformation – one which bridges existing and emerging technologies so that you can transform and run uninterrupted at the same time. Why is a ‘smart’ Digital Transformation so important? The idea of this ‘smart’ Digital Transformation is hugely important for several reasons. And the clue is in the name – it really is about making smart decisions to propel the company forward while keeping the important business functions ticking over. There are a number of reasons why a smart DX should be central to CIO strategies. From a Micro Focus perspective, there are four key pillars that make up this smart Digital Transformation. • Enterprise DevOps: Delivering at highspeed with low risk. This is central to enabling innovation quickly. • Hybrid IT management: Simplify your IT transformation. • Security, risk and governance: Secure what matters most. • Predictive analytics: Analyse in time to act. By making this strategic decision, you can avoid taking a risky ‘rip and replace’ approach and avoid interruption during your transformation. It’s a holistic approach which reduces risk and has multiple business benefits – driving improved customer engagement and experience, enabling growth and scale, profitability, customer satisfaction and speed-to-market. Why is it crucial that security is built into Digital Transformation strategies? Security cannot be an ‘add-on’ to Digital Transformation initiatives. It’s a core element that needs to be built in from the very start – it’s actually a cornerstone of Digital Transformation. Cybercriminals are constantly evolving their attack methods which means organisations need to have robust security solutions in place as they navigate their Digital Transformation journeys. We understand the importance of enabling secure operations which is why security is one of the key elements of our smart Digital Transformation platform. With a broad set of integrated security, risk and governance solutions combined with deep domain expertise and analytics, Micro Focus can help organisations take a holistic approach to protecting data, identities and applications and evolve for the future. Can you outline some use cases/ examples of how you are helping customers digitally transform? At Micro Focus we work with customers across all verticals to achieve their Digital Transformation goals. Here are some key solutions that help you deliver your Digital Transformation, in line with the business requirements and new technologies: 82 INTELLIGENTCIO www.intelligentcio.com