Intelligent CIO Middle East Issue 58 | Page 35

Q + A + Q + A + Q + A + Q + A + Q + A + Q + A + Q + A + MOHAMMAD JAMAL TABBARA, SENIOR SOLUTIONS ARCHITECT, INFOBLOX EDITOR’S QUESTION Given that Artificial Intelligence (AI) is witnessing wide enterprise adoption across various industry verticals in the Middle East, it comes as no surprise that Machine Learning, which is a subset of Al is also seeing broader enterprise deployments. The fact that Machine Learning systems can be deployed almost everywhere and in every industry vertical is in itself an added advantage. We are seeing Machine Learning being used in the security sphere, network and systems processes that revolve around intelligence and analysis. What this is all leading to is better business decisions being made by organisations that have invested in this technology. That said, enterprises across the Middle East should always evaluate the potential vendors before selection a brand or solution they see fits their business objectives. This evaluation should be based on technical and commercial aspects and ensure that the best vendor solution that helps the business should be the one that is selected for deployment. Because Machine Learning can help enterprises in multiple aspects of the business processes, whether directly or indirectly, it is critical that any deployment in an enterprise organisation should add agility, precision and intelligence. Enterprises with Machine Learning embedded in their decision making processes have an advantage over their competition who still rely on traditional technologies. Some of the main drivers that have aided Machine Learning implementations in the region are Digital Transformation and AI. The MENA region has seen a steady rise of Machine Learning implementations in enterprises with almost all verticals touting a deployment. I can’t think of a vertical that cannot benefit from Machine Learning. Because Machine Learning is a type of AI that allows software applications to become more accurate at predicting outcomes “ IT IS CRITICAL THAT CIOS AND IT LEADERS IN GENERAL, LOOK AT MACHINE LEARNING DEPLOYMENTS BASED ON THE BUSINESS DRIVERS AND SETTING THE ORGANISATION’S PRIORITIES ACCORDINGLY. without being explicitly programmed to do so, it is important that Machine Learning algorithms use historical data as input to predict new output values. What this requires is data integrity because there is always the potential for a false positive or missing some accurate decisions during Machine Learning training processes even vendors compete to minimise the margin of error as much as possible. Therefore, it is critical that CIOs and IT leaders in general, look at Machine Learning deployments based on the business drivers and setting the organisation’s priorities accordingly. False positives are common. For example, the machine learning process might identify a certain traffic type or a pattern as malicious due to its analysis, yet this traffic type or pattern might be legitimate despite being uncommon. For this reason, your model is as good as the data you train on and spurious correlations, biases, data imbalance present in your data can adversely affect the quality of Machine Learning model’s prediction. While Machine Learning is not a very recent trend in IT, it is not going away any time soon. It is here to stay and it will only get better as the ROI starts to manifest in the form of positive impact on the business. • www.intelligentcio.com INTELLIGENTCIO 35