Intelligent CIO Middle East Issue 58 | Page 53

FEATURE: HEALTHCARE Challenge: • Establishing digital processes in a young healthcare operation • Making the transition from paper documentation to electronic records • Safeguarding patients with electronic processes Solution: • Adopt DXC Enterprise Management • Implement a closed-loop medication administration process • Ensure proper documentation according to accreditation standards Results: • Achieved stage 6 HIMSS electronic medical record adoption model certification • Enabled a completely paperless environment and electronic medical records • Provided exceptional service facilitated by digital tools • Hospital achieves HIMSS 6 Certification with EPR system instance, users must follow the five rights of “closed-loop” medication administration, scanning bar codes on patients and medications to ensure that the right dose is administered to the right patient at the right time. “Patient safety is of paramount importance to us in the healthcare sector and this system alerts us when we are under pressure, thereby safeguarding the patient safety,” said Neil Holtham, Director of Nursing. Without DXC’s dedication and cooperation, it would not have been possible to achieve Stage 6 standards of electronic medical records.” Looking ahead Even with this significant certification in place, the hospital is not resting on its laurels. Working with DXC, the hospital is looking towards the future and planning to earn Stage 7 certification. Administrators credit DXC with helping the hospital make such big gains in such a short time, to the benefit of providers and patients. “Having a partner that has been down this road before certainly helps alleviate some of the pitfalls that perhaps – if we didn’t have that arrangement – we would encounter. In essence, it would be a dream for us to be at the point we are today if it hadn’t been for the relationship and the partnering with DXC,” Purcell added. • In addition, DXC’s Enterprise Management provides defined documentation standards from the Joint Commission International Accreditation and other accreditation bodies to help providers ensure that they properly document patient care. Dr Abdalla Almemari, Vice Chairman and Chief Medical Officer, Ain Al Khaleej Hospital, said: “Achieving HIMSS Stage 6 is a major step towards realising our vision of giving the best patient care and service to the population of Al Ain. HAVING A PARTNER THAT HAS BEEN DOWN THIS ROAD BEFORE CERTAINLY HELPS ALLEVIATE SOME OF THE PITFALLS THAT PERHAPS – IF WE DIDN’T HAVE THAT ARRANGEMENT – WE WOULD ENCOUNTER. www.intelligentcio.com INTELLIGENTCIO 53