FEATURE: HEALTHCARE
Challenge:
• Establishing digital processes in a
young healthcare operation
• Making the transition from paper
documentation to electronic records
• Safeguarding patients with
electronic processes
Solution:
• Adopt DXC Enterprise Management
• Implement a closed-loop medication
administration process
• Ensure proper documentation
according to accreditation standards
Results:
• Achieved stage 6 HIMSS
electronic medical record adoption
model certification
• Enabled a completely paperless
environment and electronic
medical records
• Provided exceptional service
facilitated by digital tools
• Hospital achieves HIMSS 6
Certification with EPR system
instance, users must follow the five rights
of “closed-loop” medication administration,
scanning bar codes on patients and
medications to ensure that the right dose
is administered to the right patient at the
right time.
“Patient safety is of paramount importance
to us in the healthcare sector and this
system alerts us when we are under pressure,
thereby safeguarding the patient safety,”
said Neil Holtham, Director of Nursing.
Without DXC’s dedication and cooperation,
it would not have been possible
to achieve Stage 6 standards of electronic
medical records.”
Looking ahead
Even with this significant certification in
place, the hospital is not resting on its laurels.
Working with DXC, the hospital is looking
towards the future and planning to earn
Stage 7 certification. Administrators credit
DXC with helping the hospital make such big
gains in such a short time, to the benefit of
providers and patients.
“Having a partner that has been down
this road before certainly helps alleviate
some of the pitfalls that perhaps – if we
didn’t have that arrangement – we would
encounter. In essence, it would be a dream
for us to be at the point we are today if it
hadn’t been for the relationship and the
partnering with DXC,” Purcell added. •
In addition, DXC’s Enterprise Management
provides defined documentation standards
from the Joint Commission International
Accreditation and other accreditation bodies
to help providers ensure that they properly
document patient care.
Dr Abdalla Almemari, Vice Chairman
and Chief Medical Officer, Ain Al Khaleej
Hospital, said: “Achieving HIMSS Stage
6 is a major step towards realising our
vision of giving the best patient care
and service to the population of Al Ain.
HAVING A PARTNER THAT HAS BEEN
DOWN THIS ROAD BEFORE CERTAINLY
HELPS ALLEVIATE SOME OF THE
PITFALLS THAT PERHAPS – IF WE
DIDN’T HAVE THAT ARRANGEMENT –
WE WOULD ENCOUNTER.
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