Intelligent CIO Middle East Issue 58 | Page 79

GET TO KNOW... On the lighter side of things, we ask the industry experts what makes them tick. . . . Emma Shakespeare, SAP Concur Regional Sales Director for MENA wWhat would you describe as your most memorable achievement? On a personal level, being able to buy my parents a house when I moved away from the UK to live in Dubai with my husband and child. It enabled my parents to live closer to family and have help while we are away. On a career level, being appointed as Regional Director to oversee MENA for a global technology firm for new and exciting developing markets. What first made you think of a career in technology? I have always been interested in technology and making end-users lives easier. It has been interesting to see the cloud industry take off while sadly other industries die out. Nowadays, if you buy an iPhone you expect certain applications to integrate with it, and the same is expected in the business world of tech. An example of this would be the finance team which has to pay employees and/or suppliers and there are various processes and applications which should all connect together through the corporate card provider, travel agency spend, employee cash spend, company petty cash floats, supplier invoices for direct and indirect spend. Finding ways in which people can connect easier, communicate faster and share more information and get visibility of their data is key. In addition, this is the way that forwardthinking tech companies leverage and integrate with other cloud companies as user behaviour increases with on-demand. What style of management philosophy do you employ with your current position? I don’t really have a set style; I try to be agile during this period since it’s a testing time during COVID for myself as well as my employees and key stakeholders. The key thing is to have empathy, understand “ IT HAS BEEN INTERESTING TO SEE THE CLOUD INDUSTRY TAKE OFF WHILE SADLY OTHER INDUSTRIES DIE OUT. the underlying drivers of why people do what they do, give them a career goal and a path forward to continually be invested in the company. The most important thing is choosing the right people who have the right attitude, doing things outside of the job description come with the territory especially when you are managing an emerging market. www.intelligentcio.com INTELLIGENTCIO 79