FEATURE : 2021 OUTLOOK resource controls and real-time analytics capabilities . In order to achieve this , organisations will integrate analytics powered by AI and ML , adopt automation , self-driving infrastructure enabled by serverless process and use of low code ,” he said .
Soma Somasundaram , Chief Technology Officer and President of Products , Infor , said : “ After the US Open tennis tournament successfully pivoted to cloud and AI this year to enhance the virtual experience for fans who could not attend the physical event , we will see an uptick in physical events leveraging cloud technology to give viewers tailored experiences .”
Somasundaram added that with 2021 primed to grip the world ’ s attention with several major events , such as the Summer Olympics in Tokyo and the Wimbledon Championship , cloud technology is poised to completely reinvent what is known about fan experiences today . “ The potential for using cloud technology to transform events is enormous – think real-time crowd excitement analysis to optimise highlights and advertisements , extremely low-latency live feeds and moderated crowd interaction – all hosted on robust cloud platforms ,” he said .
According to Somasundaram , in the unpredictable job market of 2021 , it will be critical for organisations to leverage AI to ensure they find the right candidate for the job . “ AI will enable HR departments to become more proactive in their hiring and help them determine a candidate ’ s cultural fit by using data to measure the quality of a hire ,” he said . “ Innovations such as intelligent screening software that automates resume screening , recruiter chatbots that engage candidates in real-time and digitised interviews that help assess a candidate ’ s fit , will start becoming commonplace in HR departments . AI also holds great promise for creating more diverse and inclusive workplaces , given its ability to reduce biases and add objectivity into employment decisionmaking through AI-powered algorithms that will identify the unique qualities of candidates .”
Patrick Smith , CTO EMEA , Pure Storage , said for those businesses that hadn ’ t already embarked on a Digital
Soma Somasundaram , Chief Technology Officer and President of Products , Infor
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