NEWS
Fahad Alanazi named GM for IBM Saudi Arabia
Tech giant IBM has announced that
Fahad Alanazi has joined the company as general manager for IBM Saudi Arabia .
“ I am privileged to join IBM and lead its business in Saudi Arabia ,” said Alanazi . “ Technology is a core component of the Kingdom ’ s Vision 2030 .
“ By leveraging IBM ’ s hybrid cloud and AI solutions , services and our ecosystem partners , IBM is positioned to accelerate our clients ’ Digital Transformation journeys and support Saudi Arabia ’ s Vision . Alanazi is a highly respected transformational leader and brings strong knowledge and expertise of the Saudi market . I am confident that his perspective and experience will be an asset to IBM and our clients ,” said Hossam Seif El-Din , General Manager , IBM Middle East and Pakistan . “ His appointment is a testament to our commitment to provide the highest level of expertise and support to our clients and continuous efforts to harness Saudi Arabia ’ s pool of vast talent .”
Fahad Alanazi , GM , IBM Saudi Arabia
AlMajdouie Motors consolidates customer interfaces for auto showrooms
Saudi Arabia is a major oil producer , which may help with car sales . But it doesn ’ t mean the country ’ s auto traders can skimp on customer service . Quite the opposite . And the Saudi Ministry of Commerce and Industry is keen to improve standards across the nation too . of the nation ’ s leading automotive dealers , AlMajdouie Motors was keen to improve customer service as part of corporate good practice and to improve profitability .
“ Previously , a person at each of its 11 showrooms handled incoming calls . They couldn ’ t guarantee to answer every call , nor keep a tally of people responding to advertisements or promotions . “ We couldn ’ t monitor marketing campaign feedback or return on investment ,” said Yasser Farouq , Automotive Marketing Manager , AlMajdouie Motors .
AlMajdouie Group , a major Saudi conglomerate , has always been focused on client care and satisfaction .
Customers know that the company ’ s managers , right up to the owner himself , are always approachable in case of a problem .
Yousef Almajdouie , CEO , AlMajdouie Motors Company , said : “ Thankfully for 29 years our company and its products have gained the trust of our valued clients . Those customers deserve our appreciation along with the latest tools and technology to provide the most professional care .” As one
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