CASE STUDY
In line with its Digital Transformation vision , the hospital now delivers all services – including registration , appointment setting and prescription management – through the digital gateway ‘ Derwaza ’.
“ We have set up the gateway for the convenience of our patients with seamless and secure access , and high-performance for a remarkable user experience ,” Al Ardi said .
With a pervasive wireless coverage now in place , underpinned by a robust and scalable wired network , Amiri hospital has been able to introduce new and innovative technologies to enhance patient care .
to manage remote network access for thousands of people and the platform not only delivered the performance we needed , but also effectively protected the network from the 50 plus attacks and malicious access attempts we typically faced each day ,” Dr Hashem added .
During the lockdown , the hospital successfully migrated 80 % of its services to digital channels and consequently was able to reduce the footfall by 60 % while still offering world class care to its patients . As pandemic related restrictions were lifted , Amiri Hospital managed to maintain this reduction in footfall while enhancing patient and staff satisfaction .
“ We have implemented over 50 portable devices , that give our medical practitioners instant secure access to patient records , wherever and whenever they need it ,” said Dr Raed Syed Hashem , Head , Disaster Management Team , Amiri Hospital .
“ This not only empowers our staff to perform their duties more effectively , but it also serves as a highly visual example to patients of Amiri Hospital ’ s commitment to pioneering the latest digital technologies .”
According to the hospital , the COVID-19 pandemic best demonstrated the value and capabilities of Aruba ’ s infrastructure .
“ Nearly overnight , we had a pressing need to serve thousands of patients remotely . We suddenly had
WE HAVE SET UP THE GATEWAY FOR THE CONVENIENCE OF OUR PATIENTS WITH SEAMLESS AND SECURE ACCESS , AND HIGH-PERFORMANCE FOR
A REMARKABLE USER EXPERIENCE .
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