LATEST INTELLIGENCE
i2021 STATE OF THE PHISH
Introduction : A year like no other
There ’ s no question that organisations ( and individuals ) faced many challenges in 2020 , both new and familiar . Information security teams felt the strain , too .
On top of ‘ ordinary ’ cybersecurity issues , professionals in these roles dealt with an explosion of pandemic themed phishing scams and a continued surge in ransomware attacks – all while attempting to transition many users to attacks led to data loss . work-from-home environments , effectively overnight .
Our seventh annual State of the Phish report explores these topics and more . We analyse survey data , simulated phishing exercises and real-world attacks to provide insights into phishing and other cyberthreats – and what you can do about them .
2020 challenges : An organisational view
2020 was a banner year for phishing attacks . We saw large volumes of credential phishing emails and social engineering techniques ( some more sophisticated than others ). More than half of our email protection customers received at least 1,000 phishing attempts ; for some customers , we blocked millions of messages .
And while attackers targeted a wide array of industries , manufacturing companies saw the highest average volume of phishing emails . But no technical tools are foolproof . In our global survey of infosec professionals , conducted by a third party , 57 % of respondents said their organisation dealt with a successful phishing attack in 2020 . That ’ s a slight uptick over our previous survey .
These attacks had serious impacts on the organisations they targeted . Compared with our previous survey , 13 % more respondents said phishing
And 11 % more said they led to credential compromise . But we saw some bright spots . Ransomware infections held steady year over year . At the same time , 17 % fewer respondents reported malware infections as a result of phishing versus our previous survey .
And 47 % fewer experienced direct financial loss . These results could indicate that organisations have implemented stronger preventive measures against these types of attacks . p
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