Intelligent CIO Middle East Issue 75 | Page 12

NEWS

Proven Robotics opens first robotics technical services and training centre in Saudi Arabia

customers to enhance strategic sales and achieve their technical goals , while benefiting from end-to-end local support and expertise in robotics and advanced technologies .
The new facility builds on Proven Robotics ’ reputation of delivering efficient and innovative robotics solutions . In addition , it will offer a wide range of services including providing customers with original spare parts , onsite troubleshooting , inhouse maintenance from qualified and technically certified teams , as well as the installation and configuration of robots .
Zaid Al Mashari , Principal , Proven Robotics

Proven Robotics , a state-of-the-art venture by Proven Solution , has announced the launch of its first robotics and technical service centre in Riyadh , Saudi Arabia . The new service centre will help

“ The GCC has made considerable strides in adapting and deploying robotics solutions in line with government blueprints such as Saudi Vision 2030 . However , after-sales maintenance has remained a challenge in the region and most robotics hardware is currently being shipped back to its country of origin for servicing ,” said Zaid Al Mashari , Principal , Proven Robotics . “ The concept of robots and humans working alongside each other is fast becoming the new normal . Opening a service centre responds to long-standing customer demands for improved after-sales services response times , addresses market needs for advanced technological solutions and training and boosts human resources expertise within the Kingdom of Saudi Arabia .”

Liferay announces Link Development as ‘ Multinational Platinum Partner ’

Open-source platform vendor Liferay Inc has announced that Link Development , a global provider of IT solutions and Liferay EMEA partner , has achieved multi-country ‘ Platinum Partner ’ status , Liferay ’ s highest partnership level .

The distinction highlights Link Development ’ s know-how in terms of consulting , partnering and delivering digital experiences for enterprises , thereby achieving success and winning the Liferay Platinum Partner Award for their outstanding performance .
The strategic alliance has exceeded the objectives of both organisations across Egypt , United Arab Emirates , Saudi Arabia , Bahrain , Kuwait , and Oman , as well as Canada and the United States .
Liferay ’ s DXP enables a unified and optimised experience across several platforms and scales up on the cloud for increased agility
and flexibility to drive Digital Transformation across verticals that include government , telecommunications , insurance , banking , retail among others . It also empowers entities with seamless , creative customer experiences across various touchpoints and plays a crucial role in preventing data breaches and securing customers ’ data . Ahmed Saad , Alliance Manager , Liferay Middle East , expressed his delight in elevating the co-operation between Liferay and Link Development to a new level , highlighting mutual trust and paving the way for future collaborative accomplishments .
“ The Platinum partner status recognises the power and commitment of Link Development to address priorities and resolve challenges of our customers , especially when it comes to digital customer experiences .”
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