COUNTRY FOCUS : KUWAIT
Kuwait City buildings during the day
State of Kuwait to achieve a quantum leap in Digital Transformation in line with the vision of the country ’ s leadership aimed at enabling easy official services and transactions for all .”
Nidal Abou-Ltaif , President , Avaya International , said : “ Kuwait is making headway in an ambitious vision that is seeing major government entities digitally transform as it moves towards its Vision 2035 . We are proud to support the government as it adopts digital solutions to drive economic development , increase efficiency , and ultimately create better citizen experiences for Kuwait ’ s residents .”
Sahel app
The Sahel app is a unified government application for e-services for various government agencies . Through the application , citizens and residents of Kuwait can perform their services and transactions easily , quickly , and effectively according to the highest quality standards , to provide a new experience to accomplish government transactions . The app provides an integrated platform for citizens and residents to receive notifications and announcements from all government agencies , gain access to all government services , and contributes to improving the provision of services electronically .
Services provided by Sahel app include data , which identifies the status of the relationship for ( citizen / resident ) with the government through official documents , status , and expiry dates , allows applying for services provided by government agencies to the public , provides alerts and reminders from government agencies to the public that shows the status of the service provided and accords the booking and setting up of government appointments via the META central platform .
In addition to these services , the platform is a single window that presents government agencies announcements , through which they highlight their services , news , and other information relevant to citizens and residents .
Established in 1978 as a subsidiary of Towell International Holding , Middle East Telecommunications Company ( METCO ), is one of the region ’ s fastest growing companies . With its head office in Kuwait , and locations in Iraq , Saudi Arabia , Sudan , and United Arab Emirates , METCO is helping connect the world . Today , METCO is a provider of information and communication technology solutions to telecommunications carriers , private enterprises , and government institutions .
For Avaya , the company believes businesses are built by the experiences they provide , and everyday millions of those experiences are delivered using its technology and innovations . Avaya is shaping what ’ s next for the future of work , with innovation and partnerships that deliver game-changing business benefits . The vendor ’ s cloud communications solutions and multi-cloud application ecosystem power personalised , intelligent , and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes . p
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