ServiceNow , a digital workflow company that makes work , work better for people , has announced a new , integrated ESG solution powered by the Now Platform that helps companies activate ESG strategies , programmes , and initiatives – from enhancing diversity and inclusion and reducing carbon emissions to enabling business resilience – across the enterprise . ServiceNow ’ s ESG solution combines the power of the Now Platform , new and existing products , and ServiceNow ’ s partner ecosystem to help organisations plan , manage , govern , and report on their ESG programmes and initiatives to drive greater environmental , social , and business impact .

Companies are increasingly prioritising ESG initiatives to help contribute to a more sustainable , equitable , and ethical world , build customer and stakeholder trust , and deliver successful business outcomes . According to recent studies , 88 % of investors agree companies that prioritise ESG initiatives represent better opportunities for long-term returns than companies that do not , and global consumers are nearly five times more likely to trust , buy , champion , and protect companies with a strong ESG purpose .

Companies must be able to connect their disparate ESG products and operational systems and support new and existing proposed regulatory requirements to scale their ESG efforts , meet their ESG goals , and support increasing stakeholder expectations for greater levels of transparency and disclosure . ServiceNow ’ s ESG solution , leveraging the single data model and single architecture of the Now Platform , helps companies accomplish these objectives .

“ ESG is a top issue for the C-suite today . Leaders need better ways to plan , manage , govern , and report on their companies ’ investments toward a more sustainable , equitable , and ethical world ,” said Gina Mastantuono , Chief Financial Officer , ServiceNow . “ With the power of the Now Platform , ServiceNow is well-suited as the strategic ESG platform partner for business , ultimately helping leaders gain operational control over their growing number of ESG initiatives to drive positive , lasting change globally .”

“ In order for ESG initiatives to be effective , companies must have a complete view of their ESG efforts and performance to know how they are tracking towards their goals ,” said Kim Knickle , Research Director , Verdantix . “ We expect ServiceNow ’ s new ESG solution will leverage the company ’ s existing platform to better enable this visibility .”

With its latest integrated ESG solution , ServiceNow is taking a holistic approach to help organisations drive impact and build greater customer , investor , and employee trust . Organisations can convert ESG goals into meaningful impact and create long-term value by innovating processes and delivering sustainable outcomes . p

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Intelligent CIO Middle East Issue 79 | Page 69

ServiceNow introduces new integrated ESG Solution to help companies drive greater environmental and business impact