TALKING

55 % of businesses in the UAE have now started the transition to full-stack observability and a further 38 % plan to do so during 2022 .

Technologists need to think about cloud observability as a multi-stage process which supports and enables the organisation ’ s wider Digital Transformation journey . And this means that they need to work with a partner that can guide them as they make the switch , whether that is in two years or 10 years . They need a technology partner that can meet them where they ’ re currently at and then help them to transition to a cloud-native solution in a gradual and seamless way , when the time is right for them .

This technology can also enable prioritisation based on business impact , so technologists can focus on what really matters most to end-users and the business and business leaders can understand the impact of IT performance on business transactions .

The transition to cloud observability is a marathon , not a sprint

As end-user expectations for exceptional digital experiences continue to rise among both customers and employees , technologists in the Emirates know that they simply cannot afford any slip-ups when it comes to IT performance and availability . But currently , too many simply don ’ t have the tools and insights they need to identify and resolve issues within a fragmented and dynamic hybrid cloud environment .

Despite the increase in cloud computing initiatives , most enterprise businesses in the region and across the globe for that matter , are still running the core of their application portfolio in traditional environments . And while technologists may have intentions to make the transition to cloud-native architectures over the next few years , it will more likely be a case of extending rather than entirely replacing their application portfolio . Traditional monitoring solutions are still performing a critical role , enabling technologists to identify issues and take appropriate action on a large part of the IT landscape . This will continue to be the case for some time to come in most organisations .

With the accelerated move to cloud-native applications , technologists need to ensure that their monitoring capabilities keep pace . From understanding how highly distributed cloud-native applications work and preventing incidents , to adopting new ways to gather vast amounts of MELT telemetry data , technologists need contextual insights that provide business context deep within the tech stack .

This is why it is imperative for technologists to implement the right cloud-native observability solution – one that can meet their immediate needs and also allow them to scale functionality as their organisation continues its own unique journey to the cloud . p

38 INTELLIGENTCIO MIDDLE EAST www . intelligentcio . com