EDITOR ’ S QUESTION
ANDREA TUCKER , HEAD , R & D , E4
Make sure too that you don ’ t separate out tech from business – both stakeholders are important to update during the process and have all the necessary information at hand when it comes to the decision to proceed or not . is scalable to ascertain if a business wide integration is possible .
Given that there are many technologies and disciplines that involve Artificial Intelligence , such as voice , visual , text recognition and incorporating services that automatically recognise speech , it ’ s critical that these must be part of an AI solution . Without a doubt , AI will become more strategically significant with a focus on long-term scalability in the next five years for large organisations . But for end consumers like us , we can anticipate ‘ Alexa ’ and other similar home pods to travel with us .
The biggest areas to be aware of for CIOs is to ensure they have the problem statements clearly thought through and documented . And document what success looks like . Make sure that you can quantify the benefits of a successful AI integration . You can ’ t assess a pilot successfully if you haven ’ t got these things documented .
Listing criteria for success upfront makes the decision to proceed or not easier . These need to be meaningful to measure in business terms and they should explicitly link to the outputs of the AI work to be meaningful and measurable . If black and white metrics aren ’ t easy to ascertain , decide what level of improvement to expect in the business measure as a result of the AI work .
Alexa won ’ t just be turning your specific playlist on while you cook dinner , but she ’ ll be with you permanently : monitoring how your body is functioning and make suggestions on how to be healthier , she ’ ll be reading all your correspondence and writing your to-do lists , solve potential problems for you , submit your online shopping orders and pick the best delivery time . She may even be able to read our thoughts – what that looks like is almost inconceivable right now , but I ’ m sure it ’ s coming .
Make sure too that you don ’ t separate out tech from business – both stakeholders are important to update during the process and have all the necessary information at hand when it comes to the decision to proceed or not . Both stakeholders need to agree on whether metrics have been met and that the solution
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