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UPGRAD : UPSKILLING THE LEADERS OF TOMORROW
As organisations attempt to build leaders of tomorrow , deciding which education provider to work with is a critical initial step . Karan Raturi , General Manager , North America at upGrad , tells Intelligent CIO about how upGrad ’ s online education platforms are offering industry relevant programs and immersive learning experiences around Data Science , Machine Learning , Product Management , Management , Digital Marketing and Entrepreneurship .
iIn your opinion , what are the top three qualities a good manager should and should not have ?
The first area is balancing vision and execution . Effective management understands wider strategy and their specific role , without being extreme in either direction . The second is clarity of thought and being able to articulate a clear vision and tasks to all levels of the organisation which unfortunately is an underrated soft skill .
While this is not a requirement for most roles , many companies are finding that being a cultural fit and driving a team from a performance standpoint where everyone understands the vision can improve efficiency and reduce wasted time .
The third quality is managers embracing a sense of servant leadership by rolling up their sleeves and leading by example . Having cross-functional skills and applying these to different projects will be key in the future .
The era of the middle manager is increasingly becoming compressed as we move to a field of hard skills and companies adopting a vision that everyone fully supports . One example is Facebook announcing that they will be compressing that layer of management . I believe the time of middle managers is being challenged and other companies will follow suit .
In terms of qualities a manager should not have , empathy ranks high on the list . KPIs should drive your decision making but we must be mindful not to become
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