INTELLIGENT BRANDS // Cloud
ServiceNow , AT & T , partner to create telecom network inventory solution to manage networks for telcos
AT & T and ServiceNow , announced a telecom product to help communications service providers , manage 5G and fibre network inventory . AT & T provided strategic design and technical guidance for the development of ServiceNow Telecom Network Inventory , which is built on the ServiceNow Platform and available for telcos globally .
The current approach to managing network inventory is complex and challenging . CSPs need a consolidated view of their networks and a consistent workflow to connect and action on data . Telecom Network Inventory helps to address these needs by providing a single platform that connects systems to maximise network investments , manage orders , improve customer service experiences , and enable business agility . AT & T plans to deploy the platform soon .
AT & T will provide ongoing strategic guidance as ServiceNow enhances Telecom Network Inventory , helping ensure the product provides modern , industry solutions for the complex network needs of the telecom industry .
For AT & T , consolidating hardware and software equipment and services onto a single platform is critical as its networks grow . AT & T plans to use Telecom Network Inventory with a goal of gaining better insight into its network operations and issue resolution . As AT & T approaches internal deployment , it looks forward to seeing how other operators around the globe might take advantage of this .
ServiceNow and AT & T will work to redefine network inventory and will continue to innovate to address the challenges communications service providers face now and in the future . This is only the beginning .
ServiceNow brings its process centric approach to network inventory that has often been missing or fragmented before . With Telecommunications Network Inventory , operators have an opportunity to better support end to end network automation and
“ ServiceNow is committed to delivering products that are purpose built for the telecom industry ,” said Rohit Batra , Vice President and Head of Telecommunications , Media , and Technology Products at ServiceNow .
“ Working with ServiceNow to develop Telecom Network Inventory was a great collaboration to create a tool that could help us address an industry wide challenge ,” said Jon Summers , senior vice president of information technology and chief information officer , AT & T . p
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