Intelligent CIO Middle East Issue 90 | Page 10

NEWS

UAE e-commerce sales growing at average 23 % per year from 2018 to 2022 says Tradeling

East and North Africa region ’ s e-commerce sector . The UAE has been a particular bright spot as major investments , acquisitions and partnerships with global companies have helped the country position its capabilities as the 27th largest in the world .
Recent data shows that the UAE ’ s e-commerce market is projected to generate $ 17.2 billion in revenue by 2027 and experience an annual growth rate of 8.4 % through the next four years . recorded $ 3.9 billion in sales the following year before reaching $ 4.8 billion in sales in 2021 and reflecting an 84.6 % increase over the two years prior .
Almost 100 % of the population has Internet connectivity and mobile phone access , and this is what is fuelling 70 % of e-commerce transactions . As a result , the Dubai Chamber of Commerce and Industry forecasts e-commerce in the UAE to generate $ 8 billion in sales by 2025 .
Marius Ciavola

Tradeling , the Middle East ’ s businessto-business , B2B e-marketplace , has observed significant growth in the Middle

E-commerce sales in the UAE were estimated to grow by an average of 23 % per year between 2018 and 2022 . The pandemic was a driving factor for this growth as it accelerated the country ’ s digital shift and positioned it as an e-commerce vendor among GCC countries .
UAE ’ s online shopping resulted in $ 2.6 billion in sales in 2019 . Its market grew by 53 % and
A recent change announced by Dubai Customs will spur additional e-commerce growth as residents and citizens within the country will pay less when shopping online ; goods imported with a value of less than AED 1,000 are exempt from paying tax fees . The threshold has increased from the AED 300 announced in January to effectively make products bought online between AED 300 and AED 1,000 cheaper .

Yas Marina Circuit adopts HITEK ’ s computeraided facility management to manage assets

UAE-based smart FM solutions company HITEK Services , which is part of the Farnek group of companies , has initiated an agreement to supply more than 40 licences for its CAFMTEK solution , for Abu Dhabi Motor Sports Management , which manages the Yas Marina Circuit , the home of the Formula 1 Abu Dhabi Grand Prix .

“ The technology team at HITEK used cloud and mobility technology to develop the advanced and intuitive CAFM tool , enabling Yas Marinabased facility managers to operate more effectively by automating many of their physical duties ,” said Javeria Aijaz , Managing Director , HITEK Services .
CAFMTEK is mobile-enabled , computer-aided facility management , CAFM software solution that supports facility managers by affording improved control over the assets , locations , and resources in their facility . The solution provides real-time information , streamlining operations such as maintenance , cleaning , and security .
Yas Marina circuit
In summary , the SAAS-based solution connects people , assets , and spaces from multiple remote sites , using flexible , scalable , and analytical platforms , for cleaning , security , maintenance , and sustainability , so they could be centrally managed and monitored by utilising the Internet of Things , Building Management Systems , Cloud , Machine Learning , and Artificial Intelligence , based technologies .
“ CAFMTEK reduces manpower costs by up to 17 %, utility costs by 30 % and enhances asset life cycle by digitalising FM service delivery ,” added Osama Hussein , Director of Soft Services and Security at Farnek .
A unique feature of the CAFMTEK solution , is its WhatsApp chatbot which allows technicians across the Yas Marina complex to raise service requests more efficiently . These service requests are also stored in the customer mobility app . The chatbot enables facility managers to effectively monitor the status of work orders and issue notifications when the job is complete .
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