NEWS
Omantel partners with Wingu Group to expand into the African market through Djibouti
Wingu Group ’ s Djibouti Datacentre was the first and only carrier neutral datacentre facility in East Africa with access to all major international fibre optic systems connecting Europe , the Middle East , and Asia Pacific regions with Africa . Apart from providing access to the African market , Omantel ’ s Point of Presence , POP in Djibouti will help forge new wholesale partnerships with operators and hyperscalers , improve the utilisation of connectivity between Oman and Africa , facilitate better commercial models that will lead to business growth and enable better support for customers with connectivity requests to and from Africa .
The partnership is set to open doors to new opportunities in Africa and will further extend Omantel ’ s reach by utilising the cable systems landing in Oman , Salalah and Djibouti , such as the AAE- 1 , EIG , MENA as well as several new cable systems which will be announced soon .
The new alliance will allow Omantel to forge partnerships with African operators , growing business between Oman and Africa . Omantel , the provider of integrated telecommunication services in the Sultanate of Oman , has sealed a partnership deal with Wingu Group ’ s Djibouti Datacentre to expand into the African market and further boost its standing as a regional wholesale hub .
As a global wholesale service provider , Omantel offers enhanced customer experience by leveraging its ecosystem , which boasts an international network of subsea cables and carrier-neutral datacentres . Omantel has Points of Presence in different countries across the globe including key wholesale hubs such as Marseille , London , Amsterdam , Frankfurt , and Singapore , to name a few .
Batelco partners with Avaya to host Digital Healthcare Innovation event in Bahrain
Batelco , part of the Beyon Group , held a business networking event in collaboration with Avaya , themed Digital Healthcare Innovation at the Four Seasons Hotel Bahrain Bay . Members of Batelco and Avaya ’ s Executive team as well as guests from government and private hospitals attended the event .
The event focused on how healthcare organisations can deliver the advanced experiences that patients demand , while navigating the staffing and budgetary challenges that the industry faces . The healthcare solutions demonstrated at the event , showed delegates how they can respond by enhancing operational efficiency and digitising the patient ’ s journey .
According to research , which was commissioned by Avaya , 84 % of MEA healthcare executives agree that patients will seek treatment elsewhere if they are not provided with an exceptional experience .
Digitisation was explained through three use cases , each highlighting a separate stage of the patient journey – showing market improvements to the engagement experience before the patient is treated , during a patient ’ s time receiving care , and after the care has been delivered .
Other solutions responding to healthcare trends , such as remote out-patient engagement , clinical team collaboration , care team coordination and inpatient engagement and monitoring , were also demonstrated .
Avaya Regional Manager Samer Sarraf said , Patient experience across the MEA region is at a premium as many healthcare providers currently face the key challenges of competitive pressures and higher service expectations . In partnership with Batelco , we are addressing a recognised need to improve both patient experiences and outcomes through systems which connect patients , clinicians , and back-office more effectively and efficiently across a variety of communication channels .
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