CASE STUDY
Nana has implemented automated control of expiration dates and has eliminated the chance of receiving any expired goods . The introduction of auto order and demand planning systems has improved its ability to forecast demand , resulting in better availability of goods and reduced write-offs .
It has addressed the lack of visibility into its operations by the implementation of business dashboards with key metrics , courier shift planning , commercial profit , and loss , thereby receiving a comprehensive view of its operations .
Additionally , analytics of commercial metrics provides businesses with data and insights for data-driven decision making .
Analysing delivery data can help identify bottlenecks in the delivery process , optimise delivery routes , and improve overall operational performance . It also promotes transparency , enabling businesses to provide accurate updates to customers , resulting in increased trust and customer satisfaction .
Yango Deli Tech ’ s solutions are beneficial for largescale , rapid grocery delivery businesses . Their solutions for fulfilment , delivery , commerce , client experience , analytics , empower traditional retailers and e-grocers to thrive in digital marketplaces .
“ Auto-replenishment systems powered by machine learning generate accurate demand predictions , optimising inventory management with precision . Auto order and demand planning systems drive operational efficiency , resulting in improved availability , reduced write-offs , and overall performance excellence . With our solutions , e-grocers can achieve a streamlined grocery shopping experience ,” explains Yango Deli Tech ’ s Avtukhov .
Benefits and improvements
Nana has implemented Yango Deli Tech ’ s Warehouse Management System and solution stack into its current operations around Saudi Arabia . Nana is experiencing benefits by reducing the average number of missing items per day and improved stock accuracy .
The purpose-built dark store picker application has helped to decrease the time needed for order preparation by more than 35 %. This application uses smart instore routing and each stock keeping unit is assigned to a specific shelf .
Having the opportunity to track details has helped Nana in identifying bottlenecks and improving operational efficiency . Improved visibility has helped to make informed decisions , implement effective strategies , and drive better results for the business .
Nana has improved courier and delivery operations by using an AI demand prediction model to arrange delivery shifts with the right number of workforce available at the right times . It is using intelligent algorithms to create batch deliveries of 3 – 4 orders per hour per courier for the busier stores . Nana is attempting to improve this further on higher density routes .
The integration of batching and automatic shift planning has resulted in an increase of hourly orders delivered by couriers by more than a quarter .
Nana has also been able to address stock inaccuracies . Gaining better control over inventory levels has been a critical area for enhancing customer experience and laying the foundation for expansion . Nana also understands the importance of data-driven inventory management in optimising operations and ensuring positive customer experiences .
Solutions from Yango Deli Tech have helped Nana to optimise operations , enhance visibility , make data-driven decisions , leading to improved business performance and customer success . Further , this has helped to better understand business dynamics , identify areas for improvement , and implement effective growth strategies .
“ In this fiercely competitive landscape , the winners will be those who can effectively leverage technology to streamline their operations , and enhance customer experience , says Yango Deli Tech ’ s Avtukhov .
“ Partnering with Yango Deli Tech will help us address pain points , which will help rapid expansion and growth within the local market ,” said Nana ’ s Alhelwah . p
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