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Digital transformation projects are a stepping-stone to transform legacy brick and mortar businesses into digital businesses . Every industry therefore has a different set of critical success factors for digital businesses to survive . In the fiercely competitive B2C on-line grocery business in Saudi Arabia , clearly delivery times , in-store availability of goods , replenishment for fresh stock , quick and fault free delivery times , and optimisation of delivery routes with the right orders , are critical to keep adding margins to the bottom line . of its pain points , went through a pilot implementation at one of its stores , and has now moved into the integration phase of Yango Deli Tech ’ s solutions .

Among the visible gains for Nana are decrease in time needed for order preparation , automated control of expiration dates , auto order and demand planning , business dashboards with key metrics , improved courier , and delivery operations by using AI , batching and automatic shift planning , among others .

Turn these pages for more about the Yango Deli Tech implementation .

Failure in any of these areas , namely inaccurate stock keeping , wrong order packing , failed deliveries , and stock-out of items will mean online customer attrition and loss of repeat orders .

Nana is one such online grocery delivery platform in Saudi Arabia , with more than 22,000 products arranged and categorised to facilitate the process of buying groceries for every household . Nana operates in more than 18 cities in Saudi Arabia and is characterised by quick delivery times and its chain of dark stores for stocking and delivery .

Moving forward , in one of our most thumbed sections Editor ’ s Question , we invited responses from the industry to Describe the approach CIOs and IT decision makers need to adopt to reduce the cost of IT operations across the enterprise and IT organisation . And received informative responses from executives of Omnix International , Riverbed Technology , and Software AG .

All of this and our range of thought leadership blogs , news , and trends in the pages ahead . Happy reading .

Leveraging its dark stores , Nana was keen to integrate its multiple inhouse applications to ensure perfect stock keeping and close to nil missing ordered items . Nana selected Yango Deli Tech ’ s solutions for removal

Arun Shankar Managing Editor arun @ lynchpinmedia . com

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