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NEWS : Latest news round-up from across the Middle East

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LATEST INTELLIGENCE : The latest whitepapers from Genesys and ninjaOne

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TRENDING : How technology is expected to disrupt and benefit aviation

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INFOGRAPHIC : Cloud ERP transformational for businesses but challenging

PROJECT LATEST : Updates from the UAE , Saudi Arabia , Oman , Qatar and Kuwait

EDITOR ’ S QUESTION : Under tough market conditions , IT spending comes under review and

Middle East CIOs and IT decision makers need to

relook at their annual and quarterly plans . What

should be their trade-off gameplan ?

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TALKING BUSINESS : Genesys : How to eliminate bad customer experiences and build customer loyalty

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FEATURE : Contracts , operations , security , key challenges persist in SaaS

Lynchpin Media and its publications look to maintain the highest standards in terms of quality of contents and images used . However , the current situation has led to some challenges with regards to photos and we apologise for any reduction in the quality of our products caused by this .

COVER STORY

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CIO OPINION : Hyper-digitalisation is the new agenda for regional CIOs

COUNTRY FOCUS : LEBANON , IRAQ : ICT and startup growth picks up despite challenges

FEATURE : Service providers still not pursuing 5G value creation

CASE STUDY : Central Bank of Bahrain regulates digital tokens spurring innovation

CASE STUDY : Managing human resources across borders

INTELLIGENT TECHNOLOGIES

DISRUPTIVE TECH : F5 : How AI can be blended into IT automation security

TECH TALK : CO 2 reduction in networks requires more than commitments

GET TO KNOW : Mani Sahota , Chief Information Officer , amana

FINAL WORD : Adding trust and security to usage of generative AI