CASE STUDY
Solutions plus was founded in 2014 to provide BPO , digital and facility management services to the Mubadala Group and its family of companies . The entity was rebranded in 2023 to Solutions Plus .
Today it is a strategic shared services partner serving clients across key sectors . It has a team of 300 people with a number of suppliers and partners across 15 sites , delivering value across sectors aerospace , defence , security , healthcare , energy , utilities , mining , ICT , and real estate to 40 + customers . Some of the key customers serviced by Solutions plus includes Mubadala Energy , Mubadala Capital , Strata , Mubadala Healthcare , Masdar City .
Through its aggregated services for 40 + customers , Solutions plus has generated savings and efficiencies as mentioned below :
Today as a shared services consultancy , Solutions plus offers solutions across digital , finance , human resources , procurement , and facilities management , and partners with Accenture and Enova for delivery of its strategic shared services .
IT support platforms
Solutions plus has implemented Oracle Fusion Cloud Applications for its operations in UAE , US , China , Brazil , and UK . The implementations are designed to support various business functions and processes , using Fusion Enterprise Resource Planning , ERP , Human Capital Management , HCM , Supply Chain Management , SCM , Enterprise Performance Management , EPM , Industry-Specific Solutions and Integrations using Oracle Integration Cloud Service .
• 10 % in cost savings across clients ’ assets , 300m + AED to date
• 500,000 sqm of real estate managed
• 530bn AED worth of transactions processed per year
• 14,000 + transactions per month with lower cost per transaction ratio
• 75 % reduction in processing time using digital payment system
Solutions plus was launched with the singular objective of taking over Mubadala ’ s back-office functions including IT , human resources , facilities management , procurement , and finance .
Solutions plus is expanding its portfolio of non- Mubadala customers . The vision is to become UAE ’ s leading strategic shared services consultancy .
www . intelligentcio . com INTELLIGENTCIO MIDDLE EAST 59