FEATURE : INNOVATION
Ramzi Itani , Regional Director Middle East , Veritas Technologies
IT teams are often overburdened with heavy workloads and experience burnout due to the constant demands of managing technology infrastructure and addressing technical issues .
The most successful CIOs will harness advances in AI and ML technologies to shoulder the burden of time-consuming manual processes . Abandoning point solutions and implementing an autonomous data management platform that can self-provision , selfoptimise and self-heal will equip CIOs with the ability to be more agile and adaptive without putting pressure on human resources .
These technologies can support increasingly heterogeneous environments from a single pane of glass , helping to free up skilled IT team members to work on transformation projects that align directly with business needs . p
CIO ’ s innovation rule book
• Innovation starts with understanding your enterprise ’ s nearand long-term goals .
• By changing the dialogue to centre around what the business is trying to achieve , CIOs can remove constraints and allow for broader thinking .
• Business engagement and communication are the two key pillars of success for any CIO .
• As CIO , you must keep a long term and short term plan in mind and then work backwards .
• If you are a strategic person , you can stay connected with your business partners , and pivot quickly to accommodate plan changes .
• CIOs should define clear metrics and KPIs that align with business objectives and use them to measure success .
• Place the customer at the centre of IT decisions to enhance user experiences .
• CIOs must demonstrate a keen understanding of how their business counterpart ’ s work .
• CIOs need to have the ability to source and implement technology that help their colleagues solve problems .
• The skills required to do this by the CIO are as much peoplerelated as they are technical .
• Innovation starts with understanding your enterprise ’ s nearand long-term goals .
• CIOs need to be open to trends but grounded in reality , your budget and what the organisation is ready for .
• Being a strong storyteller to support your objectives is crucial in bringing the enterprise along on your journey of innovation .
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