NEWS etisalat by e & selects Amdocs , Trigo to create autonomous stores
Visitors to the store will enjoy a frictionless experience by selecting their items and will enjoy the flexibility of paying for their items anywhere inside the store using a specifically designed mobile app or at the exit gate . While inside the store , customers will receive real-time updates on their mobile cart as they pick up items , ensuring a personalised and seamless shopping experience .
and vendorship to provide a superior shopping experience for our customers , and will serve as trailblazers in advancing the digital landscape of the UAE . This partnership with Amdocs demonstrates our commitment to driving innovation in the UAE ’ s digital sphere , and holds immense strategic importance for the e & group ’ s transformation from a telco to a techco .”
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Amdocs , a provider of software and services to communications and media companies , announced it has been selected by etisalat by e &, the telecoms pillar of e & in UAE , and delivered the autonomous in-store retail experience for customers in the Emirates .
Amdocs is the orchestration in partnership with Trigo , a computer vision technology company , that has provided the cameras , smart shelves , and its seamless checkout system experience .
“ Our new stores will set elevated standards for retail excellence and customer satisfaction ,” said Amr Khalifa , Senior Vice President of Customer Interaction and Product Development at etisalat by e &.
“ We are creating stores of the future that utilise our innovation , expertise
Trigo is a computer vision startup reshaping the retail experience . Leveraging world class AI and algorithmics experts , the company ’ s advanced retail automation platform identifies customers ’ shopping items with exceptional levels of accuracy , creating an entirely seamless checkout process .
Trigo ’ s GDPR-compliant solution is built with a privacy-by-design architecture which anonymizes a shopper ’ s movement and product choice data . No biometric or facial recognition data are gathered or analysed .
etisalat by e & standardises on Red Hat ’ s OpenShift , Linux , OpenStack , Ansible
Red Hat , the world ’ s provider of open source solutions , announced that etisalat by e &, telecom arm of e &, formerly
known as Etisalat Group , has chosen to standardise on Red Hat technologies across its network and IT at cloud scale . etisalat by e & is modernising its infrastructure and systems onto Red Hat platforms , including Red Hat OpenShift , Red Hat Enterprise Linux , Red Hat OpenStack Platform and Red Hat Ansible Automation Platform .
Red Hat is also providing enhanced solution support and training to help etisalat by e & to upskill its staff to take advantage of modern and emerging technologies and workflows including DevOps , containers , automation and AI .
“ etisalat by e & is thinking ahead and equipping itself to take advantage of the dynamic cloud landscape by making sure it has the right foundation in place . This organisation-wide framework for tapping Red Hat ’ s latest solutions helps position etisalat by e & to better meet its ambitions as a digital pioneer ,” said Darrell Jordan-Smith , Senior Vice President , Telco , Media and Entertainment and Edge , Red Hat .
In support of delivering next-generation networks , operational efficiency and excellence in customer experience , etisalat by e & has trusted in Red Hat ’ s open source software for more than a decade as a foundation for its datacentres and its telco cloud .
etisalat by e & is adopting a horizontal platform with Red Hat to set itself up for continued rapid expansion of digital products and services . A driving force for this collaboration is etisalat by e &’ s hybrid cloud strategy , which demands the flexibility and freedom to scale workloads across different public and private cloud environments .
Darrell Jordan-Smith , Senior Vice President , Telco , Media and Entertainment and Edge , Red Hat
With Red Hat ’ s experience and expertise in application modernisation , etisalat by e & can re-platform existing workloads onto a modern cloud platform based on Kubernetes , break monolithic applications into microservices and adopt new ways of working , like DevOps and CI , CD to boost software delivery times .
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