COVER STORY
Jaydeep Anand, Co-founder, Chief Development Officer & Chief Sustainability Officer, FIVE Holdings
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What was the driver behind the need to modernise your network infrastructure and why did you select HPE to deliver this?
Connectivity is no longer a perk, it’ s an expectation. Today’ s traveller demands instant, secure and seamless access, whether streaming, working remotely, or managing life through digital services. At FIVE, we partnered with HPE as it brings more than technology; it brings an understanding of hospitality at its core. The AIdriven, future-ready networking solutions portfolio fuses reliability with innovation, perfectly aligned with our mission to continuously redefine the guest experience at the highest level.
How has the network modernisation positively impacted your customers and improved the overall guest experience?
The hallmark of great technology is when it disappears into the background and guests don’ t notice the network; they simply experience everything working as it should. Streaming, video calls, in-room smart services, smoother check-ins and faster service all flow seamlessly. Behind the scenes, operational efficiency has soared. This transformation not only keeps pace with evolving guest demands but reinforces FIVE’ s reputation as bold, forward-thinking and guest centric.
From an operational perspective, what benefits have you seen internally and how has this created efficiencies within the workplace?
It predicts and resolves issues before they ever reach the guest, while automating processes that once consumed valuable time. Teams now communicate faster, collaborate smarter and manage systems with precision. With this rock-solid digital backbone, staff operate in real time, access critical data instantly and focus on what truly matters: serving the guest. The reward is minimal downtime, maximum productivity and measurable business performance gains.
How has the collaboration with HPE meant you’ ve been able to reduce your carbon footprint as an organisation, lowering costs and power consumption across your property portfolio?
For FIVE, sustainability isn’ t a tick box exercise, it’ s part of our DNA. We’ ve deployed energy-efficient CX switches and HPE Aruba Networking access points that consume less power and shift into deep-sleep modes when idle. The result: significantly reduced energy consumption, lower operating costs and a lighter footprint across our portfolio.“ This partnership proves that sustainability and luxury aren’ t opposing forces – when done right, they elevate each other.” Doing more with less is not just sustainable; it’ s smart hospitality.
How challenging is it to meet the evolving needs of today’ s tech-savvy customers and how do you manage this effectively?
Guests today are always on, always connected and highly discerning. Whether they’ re in their rooms, lounging poolside, dining, or enjoying nightlife, their
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