INTELLIGENT TECHNOLOGY
AI AGENTS
Cohesity and ServiceNow deliver realtime recovery for enterprise AI agents
a control tower to orchestrate their work across systems with audit-grade proof at every step. Cohesity adds a critical recovery and resilience layer that, combined with the ServiceNow AI Platform, makes Agentic AI trustworthy by design.”
Resilience is the new requirement for enterprise AI
Enterprises are deploying AI agents to autonomously remediate IT incidents, manage workflows and execute timeconsuming operational processes – interacting directly with core enterprise systems to update records, trigger actions and modify configurations across the business.
Cohesity, a leader in AI-powered data security, and ServiceNow, the AI control tower for business reinvention, has announced a strategic partnership to deliver agent resilience, enabling organisations to build, operate and safeguard autonomous AI agents and data with enterprise-grade reliability.
As enterprises move from AI experimentation to deploying agents that execute critical business operations, the ability to quickly and precisely recover data deleted or modified by a compromised agent is becoming as important as building them. Organisations need AI agents they can trust to operate reliably and continuously, even when disruptions occur.
“ Organisations deploying AI agents can’ t afford to treat resilience as an afterthought,” said Sanjay Poonen, CEO and President, Cohesity.“ Cohesity brings the same immutable, point-intime recovery that enterprises rely on for critical data, now applied to the AI agents driving their operations. Together with ServiceNow, we’ re making AI agents trustworthy by design.”
ServiceNow enables organisations to build, register and orchestrate AI agents across the enterprise with the governance, visibility and security that mission-critical operations demand. Cohesity protects and restores the data accessed by the agents to a verified baseline when disruptions occur.
“ Trust is the ultimate human currency – in the era of AI it is built through governance across agentic workflows. I’ m excited to team up with Cohesity to raise the bar for responsible AI at scale,” said Bill McDermott, chairman and CEO, ServiceNow.“ The smarter AI agents
Sanjay Poonen, CEO and President, Cohesity become, the more they require
When corrupted data, misconfigurations or malicious prompt injections cause agents to behave unexpectedly, disabling the agent alone is not enough.
Organisations must be able to restore both the agent and the systems it operates to a trusted state without rebuilding from scratch or creating prolonged downtime.
Together, ServiceNow and Cohesity deliver end-to-end AI agent resilience across the enterprise lifecycle. Organisations can build and register AI agents natively within the ServiceNow AI Platform, while the Cohesity Data Cloud safeguards the data systems – enabling rapid restoration to a point-in-time verified data state without manual reconstruction.
As AI agents take on more consequential work across the enterprise, resilience can no longer be an afterthought. ServiceNow and Cohesity are setting a new standard for what it means to deploy AI responsibly at scale – where every agent is governed, every action is auditable and every disruption has a fast path to recovery. •
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INTELLIGENT CIO MIDDLE EAST www. intelligentcio. com