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Mind teams up with SnapLogic to modernise data infrastructure supporting mental health services
SnapLogic, an agentic integration company, has announced that Mind, a leading mental health charity in the UK, is using SnapLogic’ s Agentic Integration Platform to modernise its data infrastructure, improve data quality and governance and accelerate the delivery of insights that support fundraising, campaigning and mental health services.
Mind’ s mission is to create a mentally healthy society and fight for a future where no mind is left behind. As demand for mental health support continues to grow across the UK, Mind identified the need to become a more data-driven organisation, ensuring teams can trust their data, respond faster to supporters and scale digital initiatives without relying on fragile, opaque or end-of-life integration tools.
From legacy risk to modern integration
Prior to adopting SnapLogic, Mind relied on a combination of third-party-managed
ETL tools, including platforms that were approaching or had reached end of life. This created significant operational risk, limited visibility into how data was flowing across systems and slowed the organisation’ s ability to respond to change. Updates often took months, costs were rising and internal teams lacked the autonomy needed to evolve integrations in line with business priorities.
With SnapLogic, Mind has brought integration capability in-house, giving its Data, Digital and Technology team full visibility and control over data pipelines, while applying consistent data governance across its CRM and wider data ecosystem.
Within nine months of active use, Mind has built four times more active data flows and pipelines than it was able to deliver previously, significantly reducing delivery timelines and removing dependence on external developers.
Daniel Eels, Data and CRM Projects Lead at Mind, said:“ SnapLogic put the power back in our hands. We now have visibility, control and confidence in our data pipelines. What used to take months and carried constant risk can now be delivered quickly, reliably and in line with our governance standards. That has a direct impact on how effectively we support our teams, our supporters and ultimately the people who rely on Mind.”
Better data, better outcomes
By improving data quality and reliability, Mind’ s teams are now able to spend less time manually manipulating data and more time focusing on high-value work such as engaging supporters, responding faster to enquiries and building trust through accurate, consistent information.
Manual processes that previously consumed days or weeks each month have been automated through SnapLogic pipelines, freeing staff to focus on caredriven and mission-critical activities.
As a result, Mind has seen improved collaboration across teams, clearer ownership of data responsibilities and stronger relationships with internal and external stakeholders.
Beyond immediate operational gains, Mind is using SnapLogic to establish a scalable, governed foundation for future automation and AI initiatives. With integration standardised across the organisation, SnapLogic is positioned as the central conduit for data flowing between Mind’ s enterprise applications, supporting improved data literacy internally and enabling experimentation with Agentic AI use cases. • 42
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