FINAL WORD
Offered as a cloud-native service , GenAI has the potential to attract adopters in a similar way , as an opportunity to convert investments from Capex to Opex , while still gaining benefits like enhanced productivity and lower costs .
This focus on the safety of data reflects the early days of cloud adoption . Technology and business vendors dwelt long on the issue of trust and devised ways of amassing and analysing the required data to add value while still reassuring customers of its safety .
Data privacy is core
GenAI ingests data at a monumental rate . Its success depends upon it . But GCC regulators are clear on where , when , and how data can be used .
Privacy laws in Gulf states are consumer-centric , and ecommerce business models are now so common that PCI DSS will also apply in most cases . And then there are international standards such as GDPR .
The question of data security is no longer abstract . It is a core business function . ServiceNow research in conjunction with Opinium shows data security to be a top concern among EMEA consumers when deciding whether or not to engage with a brand .
They resolved these issues primarily by partnering with providers that gave the right guarantees and commitments to give confidence to cloud adopters . GenAI ’ s adoption is in the nascent stages but lessons from cloud computing are clear . Data management and security must be at the top of the corporate agenda .
Road map and skills
Cloud migrators had plans . They drew up roadmaps that included every prerequisite , skills , vendors , technologies , and every step taken . Some cloud adopters failed to accomplish their implementation goals while others were more successful . The difference between the two was having the right skills in play .
Simon Morris , VP Solution Consulting , ServiceNow
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