EDITOR ’ S QUESTION
AS GENERATIVE AI ENABLES AND CHALLENGES ENTERPRISES IN RAISING PRODUCTIVITY AND PERFORMANCE , WHAT ARE LIKELY TO BE SOME OF THE MAJOR TRANSFORMATIVE TRENDS IMPACTING IT AND BUSINESS ?
The best planned AI initiatives are shifting from proof-of-concept to proof-of-value , focusing on solving real problems , and these are set to become more than just buzzwords in 2025 . Instead of merely demonstrating feasibility , projects should start with a concrete challenge and use real data to address it . To truly get value from AI , organisations need to bring together three things : clean , complete data ; how that data is governed ; and the right philosophy to get value . Executives from Cloudflare , ServiceNow , FortiGuard Labs , Dell Technologies , share their perspectives .
MATTHEW PRINCE , CEO AND CO-FOUNDER , CLOUDFLARE
The Internet is the cornerstone of global connection , providing access to the critical information and services that power our daily lives . This dependency on the Internet has made it the backbone of today ’ s society – from helping first responders save lives , allowing communities to connect with elected officials and register to vote or supporting global digital economies .
Most Popular Internet Service : Google came in first for the third year in a row , followed by Facebook , # 2 , Apple , # 3 and TikTok , # 4 – unchanged from 2023 . However , WhatsApp broke into the top ten most popular services globally for the first time .
With its Year in Review report , Cloudflare aims to share key data insights about the changing Internet landscape to help keep the online world more informed , resilient and secure . Some of the biggest highlights of 2024 include :
Most Popular Generative AI Service : Codeium , Claude and CoPilot were new entrants to the top ten most popular Generative AI services , # 3 , # 5 and # 7 respectively , while OpenAI held onto the number one position for the second year in a row .
Internet Outages : Over half of all global Internet outages were a result of government directed shutdowns – often in response to protests , civil unrest or even to prevent cheating during exams – impacting countries like Mozambique , Iraq , Syria , Bangladesh , Senegal , Pakistan and others .
Most Targeted Industry : Globally , the Gaming and Gambling industry became the top target for threat actors , overtaking the Finance sector , which was the most targeted category in 2023 . Notably , threats increased in the weeks leading up to the Super Bowl in the United States .
32 INTELLIGENTCIO MIDDLE EAST www . intelligentcio . com