DAR AL SHIFA TEAM MEMBERS ARE NOW ALERTED TO ISSUES LIKE SLOWNESS OR MESSAGE
DELAYS, ALONG WITH EXPLANATIONS OF THEIR
ROOT CAUSES.
CASE STUDY
Why electronic health records failed in US
According to a report by Oracle Health, titled Re-Envisioning Electronic Health Records, twenty years ago, RAND Corporation published a sweeping study forecasting the US health system could save US $ 81 billion annually by adopting electronic records to replace paper-based processes for logging diagnoses, prescribing medications, and ordering tests.
DAR AL SHIFA TEAM MEMBERS ARE NOW ALERTED TO ISSUES LIKE SLOWNESS OR MESSAGE
DELAYS, ALONG WITH EXPLANATIONS OF THEIR
ROOT CAUSES.
Electronic health records would reduce redundant care, speed patients through the system, help doctors manage chronic diseases, and all but eliminate prescription mistakes that compromised safety, the analysis maintained. It was a pillar of a subsequent federal law that unleashed US $ 35 billion in government incentives for hospitals and practices that implanted electronic health records into their work.
Eight years later, in 2013, the California think tank concluded that the rush to digitisation had yielded no cost savings whatsoever, owing mostly to incompatible and hard-to-use systems, as well as hospitals’ failure to redesign their processes to reap the benefits.
Tempered by the tough lessons they learned from that first swell of electronic health records implementations, global healthcare systems and the technology companies that supply them are regrouping for the next wave, driven by rapid AI advancements, congealing communications standards, and a willingness to re-engineer workflows.
Electronic health records’ value has been hindered by isolated systems, unwieldy clinical notes, a glut of government-mandated data fields, and tides of alerts that doctors often ignored. Physicians and nurses in UK National Health Service hospitals widely use WhatsApp to share X-rays and blood test results, circumventing incompatible IT systems.
health records system usage. This data-driven approach empowers organisations to make informed decisions that enhance both patient care and operational efficiency.
The Lights On Network also supports the continuous improvement of electronic health records systems by providing near real-time monitoring and offering secure, remote access from any device. This flexibility helps stakeholders stay informed and respond quickly to emerging issues or performance gaps.
Whether for clinical staff looking to improve workflow or IT teams aiming to optimise system performance, the Lights On Network delivers comprehensive insights that enable healthcare organisations to optimise both patient care and operational processes.
Post implementation benefits
With these proactive monitoring measures in place, Dar Al Shifa team members are now alerted to issues like slowness or message delays, along with explanations of their root causes, and can take action to prevent those issues from affecting end users and patient care. In one recent month alone, Dar Al Shifa states that it avoided nearly 150 potential issues by using the Oracle Health Lights On Network dashboard.
“ Together with our customers, we are delivering the tools and intelligence to help enhance patient experiences, create high caregiver satisfaction, and improve business outcomes for health organisations,” said Seema Verma, Executive Vice President and General Manager, Oracle Health and Life Sciences.
“ In just a few months, Dar Al Shifa Hospital has already seen impressive improvements that help keep its systems running more smoothly and enable staff to focus on patient care.”
Oracle Health Application Management Services and the Lights On Network together provide a comprehensive ecosystem for healthcare organisations to optimise their electronic health records systems. Application Management Services helps healthcare providers have the support they need to keep their systems running smoothly and efficiently, while the Lights On Network offers advanced analytics to drive continuous improvement and operational excellence.
By integrating proactive support with near real-time data analytics, Oracle Health empowers healthcare organisations to enhance clinician satisfaction, system performance, and patient care. p
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