Ian Hamilton, Finance Director MENA-APAC at TripleFast Middle East

In the oil and gas and petrochemical supply chain, precision is not a luxury. Lead times, material specifications and pricing accuracy can determine whether a supplier secures a contract or loses ground to a competitor. Ian Hamilton, Finance Director MENA-

APAC at TripleFast Middle East, a long-established manufacturer and stockist serving the region’ s energy sector, tells us how the organisation’ s move to cloud ERP is reshaping quoting, production scheduling and cross-functional visibility and why the real transformation takes more than technology alone.

How has your organisation’ s technology roadmap evolved in recent years, and why did cloud ERP become the next logical step?

We’ ve been running Epicor for many years, so this wasn’ t about changing vendor or starting from scratch. It was about evolving in line with both our own operational ambitions and the product roadmap.

As the business grew, our reliance on ERP, as the core operational system, increased. We were holding significant historical data and managing increasingly complex workflows. Moving to

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