Intelligent CIO Middle East Issue 31 | Page 67

CASE STUDY ABOUT KUWAIT FINANCE HOUSE (KFH) KFH was established in Kuwait in 1977 and is listed in the Kuwait Stock Exchange. The KFH Group is a global pioneer in the field of Islamic banking services, where it offers a wide array of Islamic products and services, as well as a high standard of innovation and client service. KFH IS ABLE TO PROTECT ITS CRITICAL DATA AND . . . DELIVER CUTTING-EDGE SERVICES AND DELIVER THE HIGHEST LEVEL OF CUSTOMER SERVICE. Fahad Al Rashdan, Regional Director at International Turnkey Systems Group (ITS) said: “ITS has developed and refined its award-winning technology for Islamic bank and financial institutions for over 36 years. Our extensive industry experience helped us identify Dell EMC’s Data Protection Suite as the solution that would deliver a superior banking experience for KFH. With this new implementation, KFH will further upgrade its banking system to unlock new enterprise capabilities and better serve its customers’ needs.” The bank manages its operations in the GCC, Asia and Europe through over 480 branches, including KFH–Turkey, in order to offer services for the bank’s clients in Turkey, Malaysia, Saudi Arabia, Bahrain, Germany, Jordan and Dubai. KFH’s vision is to spearhead the global development in Islamic financial services, and to upgrade the bank into the level of becoming the most sustainable profitable Islamic bank in the world. Habib Mahakian, Vice President, Gulf at Dell EMC, said: “We are immensely pleased to be working with an innovation-led financial institution such as the Kuwait Financial House and supporting them with their objective of creating a strong foundation for data growth. At Dell EMC, we aim to ensure that by leveraging our Data Protection Solutions, KFH is able to protect its critical data and optimise the protection and availability of its IT environment to deliver cutting-edge services and deliver the highest level of customer service.” REAL-TIME (AND NEAR REAL TIME) DATA ACCESS IS A KEY BUSINESS DIFFERENTIATOR. We asked Srood Sherif, Group Chief Information Officer, more questions about the solution. compliance and data sovereignty concerns associated with any potential data loss due to tape-centric issues. With the deployment completed, KFH intends to drive the efficiency of data recovery to the highest level, eliminate usage of tape backup by limiting human intervention in backup and recovery operations and save approximately US$1 million over a three year period in storage management. Group Chief Information Officer at KFH, Srood Sherif, said: “As a leader spearheading www.intelligentcio.com Islamic financial services worldwide, KFH has always been committed to providing its ever-expanding customer base with frontline products and services, which can be obstructed by a lack of real-time data access. Data Protection solutions by Dell EMC helps ensure that our present storage infrastructure not only facilitates round-the- clock data availability but also extends a high level of data protection and recovery at the speed of our business. Hence, we are extremely glad to be working with Dell EMC to realise our vision of becoming the most sustainable and profitable Islamic bank in the world.” What recovery capabilities does the solution offer Kuwait Finance House (KFH)? The solution delivers digitisation of legacy data residing on magnetic tapes that might not guarantee recovery when needed. With the Dell EMC solution, KFH benefits from recovery within minutes or hours instead of days or weeks and this determines the business differentiation for KFH. Getting data back from legacy repositories quickly and reliably enhances KFH’s compliance and data risk posture significantly. INTELLIGENTCIO 67