Intelligent CIO Middle East Issue 32 | Page 63

CASE STUDY WHEN IT COMES TO THE CLOUD, I BELIEVE WE HAVE REACHED A TIPPING POINT HERE IN THE MIDDLE EAST. with the significantly lower total cost of ownership (TCO) of the cloud model, gives us the platform we need to explore new opportunities where we can leverage our expertise to expand our client base and revenue streams.” Epicor Cloud ERP has been deployed across facilities in KSA. Key modules include customer relationship management (CRM), financial management, human capital management (HCM), planning and scheduling, project management and supply chain management (SCM). Len Gambla, director of finance and accounting at Vinnell Arabia, said: “Partnering with Epicor came down to three key factors. First, given our decision to move to the cloud, security was a critical consideration; the security features available in Epicor Cloud ERP meet the highest industry standards and surpassed the requirements mandated by our security team. “Finally, Epicor was able to deliver extremely detailed scope of work documents, risk management plans, and project milestone schedules, prior to any contract being signed. This not only demonstrated the Epicor team’s level of expertise and professionalism but also its commitment to being a true business partner for growth, rather than just a software vendor.” “Second, Epicor was able to demonstrate true ‘value-add’; besides meeting all our basic business requirements, after a review of our operations, the Epicor team was able to highlight several areas where Epicor Cloud ERP could help us realise process improvements and cost savings. Gambla added: “Moving to Epicor Cloud ERP allows our associates to spend considerably less time on data entry and administrative tasks and instead focus on data analysis and providing value-added services to our internal and external customers. The improved decision making coupled Epicor ERP is available to all Vinnell Arabia employees and had an immediate positive impact on Vinnell Arabia’s day-to-day operations across all departments. Monzer Tohme, regional vice president, Middle East and Africa, Epicor Software, said: “When it comes to the cloud, I believe we have reached a tipping point here in the Middle East. We have seen significant interest from customers, both existing and prospective, in what we call a ‘cloud first’ strategy and have been working with them on cloud transition plans. “Vinnell Arabia is a great example of how regional organisations can enjoy the best of both worlds – the rich feature set of our flagship Epicor ERP solution along with the compelling economics of a cloud model.” n INTELLIGENTCIO 63