Intelligent CIO Middle East Issue 45 | Page 58

Case study ////////////////// Biometrics streamline digital onboarding Bank ABC, the Bahrain-based bank which serves customers on five continents, covering countries in the Middle East, North Africa, Europe, the Americas and Asia, has become the first Middle East bank to leverage face-based biometrics and Machine Learning to streamline the Know Your Customer (KYC) and identity-proofing processes. Utilising Jumio’s AI expertise it is streamlining the digital onboarding process, achieving the aim of eliminating the need for customers to visit branch offices when creating new banking accounts and creating seamless and quicker customer journeys for accessing t banking services securely. r a ice You s 58 if Alm on vati as, Group Chief Inno INTELLIGENTCIO f Of www.intelligentcio.com