INTELLIGENT BRANDS // Mobile Technology
Alcatel-Lucent Enterprise enhances
communication infrastructure for
Bin Ham Group hotel
Guests at a Dubai hotel can make the
most of their mobile devices thanks to the
deployment of high performance access
points from Alcatel-Lucent Enterprise.
lcatel-Lucent Enterprise (ALE) has announced that the City
Seasons Hotel Deira has consolidated its communications
infrastructure with a deployment of ALE high performance
access points to boost network availability and management. The
City Seasons Hotel is part of the UAE-based Bin Ham Group, which
operates a number of hotels in key locations in the UAE and Oman.
Access to high quality Wi-Fi is among the top priorities for travellers
when choosing their preferred hotel.
It became imperative for the City Seasons Hotel Deira in Dubai to
upgrade its non-enterprise Wi-Fi points that lacked the capability to
provide secure login and network management.
The hotel deployed 180 high performance 802.11ac Wave 2 in-room
Alcatel-Lucent OmniAccess Stellar AP1201H WLAN Access Points
for enhanced customer experience, in addition to the Alcatel-Lucent
OmniAccess Stellar AP1221 WLAN Access Points for common areas
like the lobby, restaurants and corridors.
“As an existing ALE voice customer, we were familiar with the high
quality of solutions, and after sales service. It was a natural decision
to choose ALE to meet our network and Wi-Fi requirements as well,”
said Ahmed Mohamed, Group CIO, Bin Ham Group.
“After replacing our legacy Wi-Fi system, we now provide our guests
with faster, safer Wi-Fi access. This has resulted in better ratings and
reviews on popular travel review websites, which also encourages
more customers to choose to stay with us.”
The OmniAccess AP1201H and OmniAccess AP1221 are managed
by the Alcatel-Lucent OmniVista 2500 Network Management
System, the next generation management suite.
It simplifies management for IT teams with an embedded controller-
less architecture, providing user friendly workflows for unified access
together with an integrated unified policy authentication manager
(UPAM) that helps define authentication strategy and policy
enforcement for employees, guest management and BYOD devices.
The deployment was completed by ALE partner Siemcom.
“We are excited that City Seasons Hotel Deira has consolidated
their communications environment with complete voice, data
and Wi-Fi solutions from ALE. The latest implementation has not
only strengthened our relationship, but also delivered tangible
return on investment, flexibility and scalability to enhance their
overall communication system while improving their customer
experience,” said Manish Punjabi, Channel Sales Manager – UAE
& Oman, ALE. n