Digital Network) lines. Broadband Internet
was not widely available and was often
quite restricted by Internet Service Providers
(ISPs). After a couple of years, however,
broadband technology rapidly began to
replace dial-up connections and leased lines
in the home and office.
How do you see Artificial Intelligence
changing the workplace?
A workplace run by Artificial Intelligence
and robotics is not a futuristic concept.
Such technology is already a part of the
workplace and will continue to shape the
labour market. Therefore, employers need
to anticipate changes in job functions and
be aware of legal pitfalls associated with
evolving technology. In the past, automation
was prevalent in manufacturing and other
industrial settings, but AI and robotics are
being introduced in the service industries too.
Eighty percent of US jobs are service-
oriented, according to the Bureau of Labor
www.intelligentcio.com
Statistics. AI developments in the service
sector will have a dramatic impact on the
labour market and the types of jobs that will
be available in the future.
In the past, we saw trends coming slowly.
But now, new technology is disrupting whole
industry sectors, and business leaders may not
see it coming. That’s scary for companies.
What have been the main IT
achievements of your organisation
in the past year?
To start applying an agile approach by
delivering changes in much less time and
cost. Also to deliver important services
which enhance customer experience such
as digital accounts.
What are the main challenges of
your role at Bank Aljazira?
Change the way we work from a traditional
approach to an agile approach and also
“
NEW
TECHNOLOGY
IS DISRUPTING
WHOLE INDUSTRY
SECTORS, AND
BUSINESS
LEADERS MAY
NOT SEE IT
COMING.
INTELLIGENTCIO
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