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spend the most time on every day. Although
today, there are hundreds of software robots
(bots) that can now perform many of these
manual office tasks.
There’s a bot for that
Today, more than 700 bots are available
in the Automation Anywhere Bot Store
that address many of the survey’s most
hated tasks and reduce the amount of
time organisations spend on them. With
an eight-hour workday being the global
norm, according to the survey the average
employee loses 60 hours per month to easily
automatable tasks.
By deploying a digital workforce and
automating these repetitive tasks employees
could be given back a quarter of their annual
work time (4.5 months) to focus on more
meaningful work, boosting productivity and
overall business value.
The new research also focuses on the
impact on employee happiness that extends
beyond the office. Nearly half (49%) of
those surveyed say that simple digital
administrative tasks often prevent them
from leaving the office on time, indicating
it’s impacting their personal lives. This is a
bigger problem for male workers, as 54%
of men struggle to leave work on time,
compared to 43% of female workers.
Today’s workers are embracing
automation to eliminate
manual processes
Almost all of those surveyed said they
believe that automation could easily
eliminate manual, repetitive digital office
tasks that aren’t core to their job (85%)
and anticipate they’d be happier with the
change (88%). With the freed-up time,
workers say they’d be able to perform their
“
ENTERPRISES
ARE WILLING
TO EMBRACE
AUTOMATION TO
DRIVE EMPLOYEE
PRODUCTIVITY,
RETAIN VALUABLE
TALENT
AND BOOST
REVENUES.
primary job better, improve productivity
within their department and seek
opportunities to learn new skills.
Employees directly see the shift to
automation as the responsibility of
their employer
The overwhelming majority (87%) of office
workers who expressed an opinion would
like their employers to automate more
manual repetitive business processes. More
than half (55%) said they would consider
leaving a job if this manual administrative
load became too high, while 85% would
be attracted to work at a company that
invested in automation to reduce repetitive
digital administration tasks.
“Most of the participants believe that
repetitive admin work is an obstacle for
them to do their main job, said Milan Sheth,
Executive Vice President India, Middle East
and Africa, Automation Anywhere.
“Workers can focus on higher value tasks
if the mundane repetitive work can be
automated. Middle East is one of our
fastest growing geographies across the
IMEA region, the sentiment on adopting
a digital bot-assisted workforce is quite
positive. Enterprises are willing to embrace
automation to drive employee productivity,
retain valuable talent and boost revenues.” •
38 INTELLIGENTCIO www.intelligentcio.com