Intelligent CIO Middle East Issue 56 | Page 61

CASE STUDY for 10 jurisdictions on to one central hub. While the project progressed, Bank ABC also opened another branch and was required to undertake a further deployment as a result. The result Since aligning its wholesale banking workflows with a single, intuitive system powered by Fusion Trade Innovation, Bank ABC has achieved significant efficiency savings and maintenance cost reductions. Standardised business processes enable the bank to establish operations in new markets THE FINASTRA SOLUTION GIVES US DETAILED DATA ON ALL OF OUR CORE PROCESSES, WHICH IS PROVING TO BE AN INVALUABLE SOURCE OF INSIGHT FOR IMPROVING OUR INTERNAL PROCESSES. in under two weeks, strengthening Bank ABC’s ability to grow its global business. Fresh opportunities After a recent change in regulation in one of its core markets, Bank ABC saw a dramatic increase in demand for export letters of credit, an opportunity for growth that the bank was eager to seize. To ensure that it could scale up its operations smoothly, Bank ABC was able to leverage its recent Digital Transformation strategy and process alignment for its entire trade operations. The aim was to enable the bank to meet customer expectations for rapid, reliable services as business volumes grew. Paul Baker, Deputy Group Head of Operations at Bank ABC, said: “When demand for our wholesale banking services suddenly increased, we were able to quickly respond by redeploying staff in order to support our strategic growth objectives. This would not have been possible prior to the implementation of Fusion Trade Innovation.” Over time, Bank ABC had developed a complex system of 10 disparate trade finance systems across its international business, each with unique workflows for specific regional offices. As well as driving up maintenance costs, operating many different systems limited the bank’s ability to transfer personnel from one location to another if that region experienced a surge in demand-hampering agility and reducing Bank ABC’s growth potential. Standardise, simplify, centralise To unite its global operations and facilitate international growth, Bank ABC upgraded its multiple trade finance systems with a centralised commercial finance hub powered by Fusion Trade Innovation from Finastra. At the time of implementation, Bank ABC was also preparing for a new wave of SWIFT updates. “We’ve used Finastra solutions in many areas of our business for the past two decades, so we knew we could rely on their solutions to deliver the flexibility, reliability, and scalability to step-up our operations,” said Baker. “Fusion Trade Innovation stood apart from other solutions that we considered. We were particularly impressed with the global zones feature, which enables us to establish standard workflows across each of our geographies while offering sufficient freedom for us to customise them to meet the specific regulatory requirements of individual jurisdictions.” New era of efficiency Since enhancing its wholesale banking operations with Fusion Trade Innovation, www.intelligentcio.com INTELLIGENTCIO 61