COUNTRY FOCUS : OMAN

Limited by paper-based back-office processes , Petroleum Development Oman ( PDO ) was looking to embrace a computer-aided facilities management ( CAFM ) solution . The company joined with Carillion Alawi LLC and IBM Business Partner Praxis Solutions to migrate its procurement and company-wide asset and real estate management processes to IBM Maximo software .

Panoramic of Sur Harbour – Sultanate of Oman

It ’ s difficult to discuss the energy sector within the Sultanate of Oman without mentioning PDO . Founded in 1937 at the direction of Sultan Said bin Taimur , the business is one of the leading oil and gas exploration and production companies in the country .

But in recent years , PDO has expanded its scope and is moving towards becoming a fully-fledged energy company with renewables and a green agenda playing an increasingly important part .

As Oman ’ s national oil company , PDO also plays an important part in the country ’ s economic expansion and diversification , providing support in areas such as job creation and training , developing local expertise and promoting numerous social investment programme s . And to enable it to manage the various assets , resources and technologies that are required for its nonhydrocarbon functions , the business contracted Carillion

Alawi , to provide integrated facilities management ( IFM ) across its 12 locations . Since the start of the relationship back in 2013 , the joint IFM team at PDO has worked tirelessly to help implement new technologies and drive new efficiencies . In early 2018 , the team turned its focus to the company ’ s ERP platform , which was being used to manage IFM processes .

“ Our existing system did not cater to the needs of our corporate real estate activities ,” recalled Ibrahim Abri , Operations Delivery Team Leader , Corporate Real Estate , PDO . “ While it worked well for running the maintenance side of our hydrocarbon processes , it struggled with tasks more suited to a CAFM system .”

Abri added that : “ There was no customer module and it was cost prohibitive to implement one in our old system . In addition , the team was usually at the back of the queue when it came to customised reporting or system enhancements aligned to real estate management purposes . Furthermore , the limitations

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