CASE STUDY
Unfortunately , due to contractual obligations , changing email security providers was not possible at the time , so Dharmaraj had to make do with what he had . “ Spam was a nightmare ,” he recalled . “ We had a lot of false positives and false negatives . People weren ’ t getting important emails and we had to call the MSP every time we wanted to make changes .”
Ironically , Dharmaraj ’ s world changed in 2018 when the company was targeted by a major phishing campaign . “ Luckily , we weren ’ t breached – but it was a wakeup call for us . The news of ransomware attacks was also increasing at that time , so management was on board with changing providers . Our existing contract had expired during this time which helped us to make the decision ,” he explained .
According to Mimecast , mass phishing and spearphishing campaigns sometimes share similar objectives , such as harvesting credentials with a link to a phishing site . Mimecast stated that spear-phishing emails are the result of research into intended targets and are designed to appeal to the recipients by carrying a message that will resonate with them and coerce them into performing an action . The vendor pointed out that an Email Security 3.0 strategy protects from these attacks in all three zones namely Mimecast Targeted Attack Protection , Mimecast Awareness Training and Mimecast Brand Exploit Protect .
Customer strategy
Even though Dharmaraj could not change email security providers immediately when he joined the company , he went ahead and evaluated solutions so he ’ d be ready to move once management was amenable to a change . “ We looked at a lot of vendors and Mimecast was at the top of our list ,” he said . “ The market feedback was very positive and when we looked at the management console and saw how easy it was to operate , Mimecast became our top choice .”
According to Mimecast internal email threats can result from a compromised email account , a malicious employee or the unintended consequence of human error . The company points out that no single email
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