CIO OPINION
In our poll , 95 % of UAE respondents admitted that increased complexity is causing long delays in identifying the root cause of performance issues .
their IT stack , but they don ’ t have a clear way to cut through this data noise and make informed , strategic decisions . In our poll , 95 % of UAE respondents admitted that increased complexity is causing long delays in identifying the root cause of performance issues .
Although most IT departments are now deploying monitoring tools to track IT performance , there ’ s an overwhelming sense that traditional solutions simply aren ’ t effective enough to deal with new levels of complexity . In fact , only 36 % of technologists across the Emirates have high levels of confidence about the capabilities of their current tools , most of which are unable to deliver a unified view of IT performance up and down the IT stack or monitor across both legacy and cloud environments .
Full-stack observability with business context is critical
Evidently , regional technologists are acutely aware that they need to embrace new solutions to optimise IT performance and deliver the faultless digital experiences which are now so vital . They cannot continue with the status quo , where IT departments are constantly firefighting , unable to understand performance issues and unsure where to focus their attention .
Significantly , 81 % of technologists believe that their organisation needs to deploy a full-stack observability solution within the next 12 months to enable them to solve complexity across their IT stack and to easily identify and fix the root causes of performance issues .
This type of solution will make a massive difference to technologists , providing unified , real-time visibility into IT performance up and down the IT stack — from customer-facing applications right through to core infrastructure , such as compute , storage , network and public Internet and inter-services ’ dependencies . It will give them the insights they need to get to the bottom of performance issues , quickly and easily .
But I would argue that in the current environment , even full-stack observability isn ’ t enough to tackle heightened levels of IT complexity and filter through the deluge of performance data emanating from all over the IT estate . Technologists can still struggle to identify those issues that could potentially have the biggest impact on customers and the business , and that ’ s a big risk for businesses .
The answer is to link full-stack observability with realtime business metrics . This enables technologists to assess IT performance data through a business lens , so they can evaluate issues based on their impact on end users and immediately identify those which have the potential to cause the most disruption and damage .
By connecting full-stack observability with business outcomes , technologists can cut through the complexity and get onto the front foot when it comes to managing IT performance up and down the IT stack . They can focus on the issues that really matter and deliver the faultless digital experiences which are now so critical to business success in the UAE . p
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