Türk Telekom is the first integrated telecommunications operator and number one telco provider in the Turkish / Balkan region . For over 179 years , Türk Telekom adopted a ‘ customeroriented ’ and integrated structure to respond to rapidly changing communication and technology needs . Türk Telekom ’ s more than 30,000 employees support over 50 million customers with products and services including landline and broadband services , mobile services , television services , data centre networking , cloud computing and more . Recently , the company teamed up with AppDynamics to gain end-to-end visibility to quickly identify and resolve issues impacting end-user customer experiences . Necdet Türkay , IT Automation and Management Systems Manager , Türk Telekom , tells Intelligent CIO Middle East how the company ’ s partnership with AppDynamics eliminated siloes across the organisation , enabling collaboration across 23 departments and strengthened the alliance between different business units through automated monitoring on one integrated application performance management ( APM ) platform .

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